In each Take 5 Webcast we tackle a specific topic that is a common, but persistent challenge facing today’s call center and customer care professionals. Our 15-minute Webcasts give you concise, relevant information to help you meet your day-to-day business requirements, including new, practical ideas for improving the customer experience, managing contact center costs, encouraging agent productivity and increasing revenue through call center activity.
Join us as host Stan Gibson, award-winning technology writer and editor, speaks with our industry experts to:
- Share best practices and advice on topics such as call center automation, caller authentication, voice biometrics, proactive notifications, contact center analytics and more
- Show you how new, strategic call center technologies can keep your call center and your business ahead of the competition
- Give you access to valuable Web-based resources to help you gain more knowledge and insight
Take 5 and join us!
To register for multiple on-demand Webcasts at one time, click here.