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| Travel and Hospitality - Customer Interaction Solution Sampling |
| Inbound |
Outbound |
Employee Productivity |
| Make a Reservation |
Promotion Announcements |
Intelligent Call Routing |
| Confirm/Cancel/Change Reservation |
Satisfaction Surveys |
CTI/Screen Pop |
| Check Flight Status |
Rewards Program Promotions |
Universal Agent Desktop |
| Baggage Information |
Flight Status |
Automated Agent Wrap Up |
| Price and Availability |
Reservation Reminder |
Crew Scheduling |
| Upgrades and Upgrade Status |
Emergency Employee Notifications |
Analytics and Reporting |
| Locations and Directions |
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Voice Enabled Employee Directory |
| Loyalty Points Administration |
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Employee Password Reset |
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Time and Attendance Reporting |
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| Resources |
| Nuance Travel and Hospitality Industry Spotlight |
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(205 KB) |
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