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Conversations Europe 2007

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Mobile Track
Tuesday, April 24th
12:00 – 16:00Registration
16:00 – 18:00Opening Session
18:00 – 19:00Welcome Drinks
19:15 – 23:00Dinner

Wednesday, April 25th
7:45 – 8:45Breakfast
9:00 – 9:45Keynote: Living in a Speech-Enabled World | Michael Thompson, Nuance
Speech is making quite a splash in the mobile industry, as evidenced recently at 3GSM World Congress in Barcelona, Spain and CTIA in the USA, respectively. There is growing, active participation among wireless carriers, device makers, content providers and automotive manufacturers to raise public mindshare for common spoken commands to dial, message, search, navigate and take command of their mobile resources. This session focuses on the growing fascination with the marriage between speech and mobility.
10:00 – 10:45Convergence: But Where and What is Converging? | Chris Jones, Canalys
Applications, content, information and industries continue to converge in the mobile landscape. Whether music, local search, dynamic content, messaging or navigation, these services are undoubtedly coming together from a variety of sources. But convergence means complexity and possibly even unknown costs. This session will explore some of the trends in the mobile, navigation and automotive space, emphasizing areas where these industries are converging and what it means to the key constituents.
10:45 – 11:15Coffee Break
11:15 – 12:00The Day After Tomorrow: Where is the Technology Taking Us? | Vlad Sejnoha, Nuance
Speech is here, and so is the content. But what about the services and the technology that will make this a great experience for everyone? From dizzying browser dependencies, the voice/data divide, and size and computing power device limitations, the industry faces a range of challenges in getting consumers the applications they want. This session explores the potential and will open your minds to the possibilities.
12:00 – 12:45Mobile Navigation – In the car or on the phone? | Panel Discussion | Vincent Baguι, Tele Atlas | Roger Lanctot, TRG | Marc Alyari, Webraska | Moderator: Arnd Weil, Nuance
Mobile navigation has emerged as a killer application on mobile and portable devices, and in cars. An expert panel will present a number of views about in-car navigation versus phone-based navigation, as well as the role speech recognition plays in both use cases to facilitate destination entry, command and control and turn-by-turn direction delivery.
12:45 – 14:00Lunch
14:15 – 15:00All Thumbs up: Solving the Pain of Small Keypads | Michael Thompson, Nuance
How long will messaging continue to break mobile phone usage records? It's not just about texting, as mobile instant messaging and email are quickly on the rise. Every survey suggests users world-wide have the same complaints: small keypads. This session will discuss new research into the use of speech recognition that eliminates dependence on keypads and elevates the mobile messaging experience.
15:00 – 15:45Feature Presentation: Smarter Phones that Elevate the User Experience – The Nokia Vision | Juha Iso-Sipila, Nokia
As a world leader in mobile communications, Nokia's continuous innovation has been a driving force behind the rapid growth and evolution of the mobile industry. Nokia's relentless pursuit to consistently elevate the overall mobile phone experience for its users has resulted in widespread adoption of it's many devices and platforms. So what's next for this industry giant? How does a company whose phones already support over 50 languages meet the varied lifestyle of different age groups and cultures while continuing to deliver excellence? And how does speech fit in this complex picture? This presentation will discuss the strategy behind Nokia's voice UI application portfolio and it's vision for addressing the fundamental requirements and challenges for new voice applications and technologies on mobile devices.
15:45 – 16:30Coffee Break
16:30 - 17:15Feature Presentation: Building a Business Model for Value-added Services - The Bharti Story | Maj Prashant Veer Singh, Bharti Airtel
Seeing through the hype of VAS isn't always easy. One company that has begun to understand the reality and see clear results is Bharti Telecom, India's largest mobile operator with over 35 million subscribers. This session will look at the key characteristics and appetite for new and innovative services, explore the relationship with partners and content providers and look at how speech has driven VAS popularity. Bharti will also share insight into how they have addressed the explosion of these new services and are building a unified speech strategy for managing subscriber interactions for customer support and VAS.
17:15 – 18:15The Mobile Web is growing, but who’s paying the bills? | Panel Discussion | Peggy Ann Salz, Informa | Pascal Coutier, Logan Orviss International | Trond Lund, Fast | Marcel Pirlich, Arvato Mobile | Moderator: John West, Nuance
Mobile search promises to transform the way people interact with their devices, but questions still remain as to which business models will emerge as the most prominent, and most profitable. A panel of experts will discuss the transition of existing desktop web search business models, and how they will -- or won't -- transition to mobile search, as well as the role speech can play in facilitating the search process.
18:15 – 18:30Closing Session
From 18:30Evening Entertainment

Thursday, April 26th
8:00 – 9:00Breakfast
9:00 – 9:45Nuance Mobile Product Vision | Arnd Weil, Itay Riemer & Dan Valcour, Nuance
Nuance delivers a variety of speech technologies, products and applications that support mobile operators, car manufacturers, device manufacturers, content providers/owners and mobile navigation suppliers. This session will provide a first-hand view of the latest developments and innovations from the Nuance product development team.
9:45 – 10:15Headsets in Mobile Communications & Entertainment: Accessories or Essentials? | Philip Vanhoutte, Plantronics
Whether in the car or whilst on the move, wireless headsets are increasingly ensuring that the “last inch” in rich communications, entertainment or command & control are an enjoyable experience. This session will cover what drives or hinders wireless headset adoption and how automotive stakeholders, handsets OEMs and service providers can leverage latest advances in “headgear” and speaker(phone) solutions.
10:15 – 10:45Name That Tune in One Word: the Ultimate User Interface to Your Media Player | Simon Hossell, Gracenote
The good news: The proliferation of media devices and new cars offering connections to your media player means we can all easily listen to our favorite music, whether in the car or on the street. Or can they? How can drivers, for example, search and scroll through thousands of tracks while driving? This session explores these challenges and approaches to song selection by voice as perhaps the only safe and user-friendly interface.
10:45 – 11:30Coffee Break
11:30 – 12:00It’s not just for Gen Y!! The Amazing Race, part deux
In October, we soundly beat the texting Guinness World record holder in the Amazing Race at Conversations in Orlando. In February, we amazed hundreds of challengers who tried to beat speech when searching, downloading and dictating in the Amazing Challenge at 3GSM in Barcelona. What's next? Join us for the next Amazing event -- live!
12:00 – 12:30Time to Act: Elevate Your Customers Experience | Steve Chambers, Nuance
12:30 - 14:00Lunch
From 14:00Departures
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