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Customer Manuals & Documentation

Our informational materials include Courseware Guides, which are multi-page manuals with reference material and step-by-step procedures, and Quick Reference cards for the most frequently-used features of the Dictaphone Healthcare Solutions suite.

Using the links, you can connect to our iSupport knowledge base. You must login and search for the Solution # indicated.

Enterprise Express Voice

EXVoice System Administrator

iSupport Solution #10136

EXVoice 7.0 - System administrators can use this guide to learn how to set up and maintain EXVoice site settings, master profiles, user accounts and privileges, pool scripts, job filters, provide file security and backup, troubleshoot problems, and more.

Enterprise Express Text

EXText System Administrator

iSupport Solution #10115

EXText 7.0 - System administrators can use this guide to learn how to set up and maintain EXText sites, users, worktype templates, routing destinations, routing scripts, Word Client settings, concurrent review, security, and more.

EXText Transcriptionist/Editor

iSupport Solution #10115

EXText 7.0 - This manual shows MTs and MTEs, and their supervisors, how to transcribe documents, work with Word Client, Correction Client, and TransNet, manage documents, track transcription productivity, manage report routing, and more.

Enterprise Express Speech

EXSpeech System Administrator

iSupport Solution #10128

EXSpeech 5.0 - This manual provides system administrators with the procedures for configuring EXVoice and EXText for use with EXSpeech, understanding the collection process, including acoustic adaptation and fluency meter, creating autonormals, using performance viewer, and more.

Enterprise Workstation

EWS System Administrator

iSupport Solution #10207

EWS 3.0 - System administrators can use this guide to learn how to set up and maintain users in EXVoice, EXText, and the PS SDK, as well as settings within Enterprise Workstation itself.

iChart

iChart EXVoice System Administrator

iSupport Solution #12238

EXVoice 7.0 - This manual provides system administrators with the setup and maintenance procedures that are needed for the iChart-specific features and functions of the EXVoice system, including setting up users, managing master profiles, using pool scripts and job filters, generating reports, managing security, and more.

iChart EXText System Administrator

iSupport Solution #12238

EXText 7.0 - This manual provides system administrators with the setup and maintenance procedures that are needed for the iChart-specific features and functions of the EXText system, including managing worktype templates, routing destinations, routing scripts, user types, profiles for transcriptionists and editors, normals, concurrent review, and more.

iChart EXText Transcriptionist/Editor

iSupport Solution #12238

EXText 7.0 - This manual explains the iChart-specific features and functions used by MTs and MTEs, and their supervisors, for transcribing documents, working in and managing documents, working with ESPs and normals, managing report distribution, and more.

iChart EXSpeech System Administrator

iSupport Solution #12238

EXSpeech 5.0 - This manual provides system administrators with the setup and maintenance procedures that are needed for the iChart-specific features and functions of the EXSpeech system, understanding the collection process, including acoustic adaptation and fluency meter, creating autonormals, using performance viewer, and more.

iChart Enterprise Workstation System Administrator

iSupport Solution #12238

EWS 3.0 - This manual provides system administrators with the setup and maintenance procedures that are needed for the iChart-specific features and functions of the Enterprise Workstation system, including setting up sites, master profiles, providers, worktype templates, user privileges, signature scripts, shortcuts, autoformatting, and more.

PowerScribe Workstation

PowerScribe Workstation System Administrator

iSupport Solution #10129

PWS 4.7 SP1 - System administrators can use this guide to learn how to set up and configure all of the PowerScribe Workstation parameters. For example, to add and configure providers and editors/transcriptioninsts, monitor system performance, and optimize the features in the PowerScribe applications.

Please send an inquires regarding documentation to: docfeedback@nuance.com

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