NuanceDictaphone Healthcare Solutions
Speech-Driven Clinical Documentation for Outsourced Transcription
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Speech-Driven Solutions
 
Key Features
  • Dictation
    Toll-free access to centralized dictation using Enterprise Express Voice, the industry’s gold standard
  • Voice Recovery
    Toll-free dictation failover support for capital Enterprise Express Voice systems
  • Transcription
    Secure Internet access to the Enterprise Express Text system for remote transcription and document management
  • Back-end speech recognition
    Highly productive speech editing using the Enterprise Express Speech system
  • Front-end speech recognition
    Provider access to Enterprise Workstation for document completion without the need for transcription
  • Electronic signature
    Provider access to Enterprise Workstation for document review, editing, and signoff
  • Document routing and distribution
    Automated document distribution that includes printing, faxing, and e-mail with electronic interface support
  • Flexible Dictation Interface
    Clinicians have access to a powerful array of keypad controls that allow them to conveniently record, review, and edit dictations by medical record, account or job number.
  • ASP Architecture
    Speech recognition servers are deployed in a secure data center, reducing customers’ upfront costs, simplifying maintenance, and enabling the software to draw upon the combined speech data of all customers to continually improve.
  • Sophisticated Speech Models

    The eScription software rapidly applies multiple speech recognition models to clinicians’ dictations; these models are derived from a database of billions of words of dictation that is still growing.
  • Interprets and Formats Documents
    The software’s powerful Interpretive Model interprets and formats clinicians' dictations, often determining what is meant for the report even if it is not exactly what is said.
  • No Explicit Clinician Training
    When a new system is installed, clinicians dictate as usual and those early dictations are transcribed traditionally while the eScription platform builds speech models behind the scenes.
  • Learns from MT Corrections
    The integrated transcription tools provide automatic, ongoing feedback that allows the background speech recognition to learn and improve.
  • Supports Voice Macros and Normals
    Clinicians who make use of normals in their dictations can use voice macros to automatically insert their pre-defined content.
  • Secure Internet Access for In-house or Outsourced MTs
    eScription provides a secure, internet-based transcription client that provides flexible work options for MTs – at home, at a healthcare facility, or at an MTSO facility whether domestic or offshore.
  • Productivity Tools for MTs
    In addition to leveraging Microsoft Word shortcuts, eScription provides numerous ‘mouse-free’ keystrokes that let MTs quickly move around a document and make necessary changes.
  • Single Administrative Console
    Administrators can manage all components of the eScription platform through a single console, allowing them to easily set up, manage and track the entire workflow from dictation through distribution. Comprehensive management reports help them monitor results and plan for improvement.
  • Paperless Signing Process
    From a list of ‘unsigned’ or deficient records, clinicians can select a document, view the text, listen to the audio, edit the document if necessary, and electronically sign the document, all via a secure online interface.
  • Distribute Documents Where They Are Needed
    The eScription software provides configurable document distribution via print, fax, or email and can be integrated with your organization’s enterprise-wide systems or EMR.
Key Benefits
  • Reduced transcription costs and improve turnaround time by up to 50%
  • Eliminate capital outlays for transcription equipment
  • Lower cost of technology ownership
  • Ensures you’re using the latest Dictaphone technology
  • Accelerates turnaround time
  • Improves workflow via anytime, anyplace technology
  • Outsourced transcription reduces pressure to maintain or hire full-time staff
  • Supports increase in transcription demand without additional FT headcount
  • Dedicated Account Manager continuously monitors your program
  • Increased MT productivity
  • Significant cost savings and ROI
  • Reduced document turnaround time
  • Minimal impact on clinicians
  • Improved document consistency
  • Centralization of workflow
  • EMR integration
  • Streamlined document distribution
  • Fast, efficient electronic signature
  • Smooth, on-time installation
  • Dedicated customer support
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