Nuance Healthcare Worldwide Remote Support

Login Instructions

IMPORTANT Your request will not be processed unless you contact the Nuance Healthcare Customer Support Center first. You must do this before completing the form.
Your Nuance Customer Service Representative will provide you with a Call Reference Number and a Representative Number.
Once you enter the required information on the form and press the Connect Button, your computer will automatically be connected with your Customer Service Representative.
If you want to know more about how the GoToAssist application works, please visit the Frequently Asked Questions.

Please contact your Customer Service Representative to activate this application and before completing the information below.

Please enter information requested in the box below and click Connect to connect to a Representative.


Call Reference Number
Representative Number
Account Name

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Frequently Asked Questions GoToAssist® and HIPAA Compliance Guide (.pdf) Firewall Configuration and IP Addresses