• Centrally manage digital claims files and eliminate the ever-growing volumes of paper-based files staff are required to maintain and re-access for claims processing.
• Relieve adjustors from the burden of handwriting, while offering a turnkey method of fulfilling requests for typed written transcripts.
• Spend less time documenting claims and capturing field observations and interviews, while utilizing new mobile and phone-based digital dictation input tools.
• Reduce transcription costs and inefficient "trafficking" of cassette tapes as part of a decentralized dictation workflow.
• Improve claims accuracy and quality.
• Reduce staff time and labor in filing and locating paper-based files, while providing a centralized resource to easily access detailed claims and related information.

Dictaphone Enterprise Express offers a centralized solution for capturing and managing dictated voice files for maximum transcription efficiency and optimum archiving and access. Hundreds of users can dictate to the system across multiple departments, and all workflow within the system can be centrally managed—from dictation and transcription through report distribution and archive.

• Transcription Management
  Audio files recorded in the field are downloaded to the system at the Personal Job Lister workstation via a convenient USB connection, or for telephone dictation recorded directly on the system.
  
  Once audio files are loaded to the system, they are automatically routed according to worktype for storage, transcription, or both.
• Audio file storage
  Recordings that are not meant for transcription, such as interviews and statements, are automatically stored as audio files for later retrieval.
• Report Transcription
  Audio files designated for typing are routed by the Enterprise Express system to an internal transcriptionist or can just as easily be sent via Internet connection to an external resource. A transcriptionist receives voice files directly at the PC worksite, and, through the ease of a headset and foot pedal, has complete control over listening to playback.
  
  Completed transcripts are available to the author as electronic files, which are then easily associated back to the original case number for archiving with any other associated audio/photo/video media files.

Portable digital recorders lets adjustors and other field personnel easily capture claims, record observations and interviews, and dictate reports at the scene, rather than having to handwrite or type reports possibly hours after the incident.

• Dictaphone Digital Portables offering easy-to-use recording functions for accurate trouble-free voice capture.
• Pocket PC-based recording tools turn any PDA into a convenient voice recorder.
• Phone-in voice recording—with touch-tone recording control—offers access for any wired or cell phone.
• Dictaphone USB Microphones provide convenient, direct dictation to the PC with rewind, fast forward, playback, and softkey controls.

Using the system's powerful PC-based "Personal Job Lister" you'll gain a valuable and convenient resource to collect, manage, and store "Digital Assets" including voice, images, and multimedia.

In one, simple, easy to use interface, you can now:

• Use familiar Windows® browser functions to locate and select multimedia files from any location.
• Download digital recordings associated with picture and video files.
• Collect audio and multimedia files from a variety of devices—Dictaphone digital recorders, PDAs, digital cameras, digital video recorders, etc.
• Enter and track specific demographic information, such as claim number, for all associated files.