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Contact the Document Scanning & Conversion Division

For Volume License Inquiries (greater than 25 Seats): 800.443.7077
For product purchases up to 25 seats: 800.654.1187
Customer Service
If you do not own the product and you have product questions, or if you own a product and are
experiencing Installation, Licensing Key, Product Activation, or Financial Transaction issues
For eCopy Customer Service and Support: 877.378.4872
PDF Converter, OmniPage, PaperPort, OmniForm, Textbridge Families of Products: 800.654.1187
Technical Support
If you own the product and are experiencing feature/function issues:
For eCopy Products 877.378.4872
For PaperPort 407.241.1823
For OmniPage 407.241.1827
For PDF Converter 407.241.1828


You may leave an electronic message for:

  1. Customer Service – PDF Converter, PaperPort, OmniPage, OmniForm, CaptureSDK
  2. Technical Support - PDF Converter, PaperPort, OmniPage, OmniForm, CaptureSDK
  3. Customer Service or Technical Support - eCopy
  4. Sales – All Imaging Products


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