Customer Success

See How We've Helped Industry Leaders Drive Business Results

Learn how our customers are improving customer experience and reducing service costs.

FEATURED CUSTOMER SUCCESS STORY:


	US Airways was the first domestic airline in the US to deploy a self-service phone system using natural language Call Steering. Read about and listen to samples of the new customer experience in this interactive case study, including personalized greetings and instant access to upcoming trip information. View Interactive Case Study

Learn firsthand how Nuance customer service solutions make a difference for companies like yours.

Hear our customers share their vision for customer service and the results they’ve achieved by partnering with Nuance.

Nuance is the leader in customer service automation. But don't just take our word for it. See what our customers have to say about us.

ABN AMRO Quote
Air France Quote
Amtrak Case Study
Amtrak Video
Australian Bureau of Statistics Case Study
Bank Leumi Case Study
BB&T Video
Bell Canada Case Study
Blue Cross and Blue Shield of Minnesota Video
Blue Cross and Blue Shield of Minnesota Case Study
BNI Press Release
BNI Quote
Bright House Networks Video
Commerce Bank Video
Deluxe Video
Deutsche Bank Case Study
Deutsche Bahn Case Study
ENERGEX Case Study
GE Money Case Study
HypoVereinsbank Case Study
ING Quote
Invesco Trimark Case Study
MetroPCS Video
SBI Funds Case Study
T-Mobile Case Study
T-Mobile Video
Telefonica Espana Case Study
The Standard Case Study
Turkcell Global Bilgi Case Study
Turkcell Global Bilgi Video
UMB Video
US Airways Interactive Case Study
Vodafone Case Study
YES BANK Case Study
International Retail Bank Reduces Fraud with Proactive Notifications Case Study
Large U.S. Financial Services Company Upgrades IVR and Analytics Strategy Case Study
Leading Retailer Dramatically Improves Customer Service with Natural Language Case Study
North American Utility Implements New IVR with Outbound Notifications Case Study
Leading Utility Implements New IVR System with Speech Case Study

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