Nuance Voice Biometrics products are designed to meet the dynamic security needs of the world’s leading financial institutions, telecom service providers, healthcare providers, enterprises and law enforcement and government agencies. Learn more about how organizations are empowered to improve security and ensure regulatory compliance, while reducing costs and delivering increased convenience to those they serve.
VocalPassword is a biometric speaker verification system that authenticates a speaker during an interaction with a voice application. It supports text-dependent, text-independent and text-prompted technology. Totally language and accent independent, VocalPassword provides a secure, efficient and convenient method to verify a speaker's identity.
FreeSpeech is a text-independent speaker verification system that verifies a caller's identity during the course of a natural conversation. Content, language and accent independent, it transparently retrieves the biometric voice characteristics required for verification, eliminating the need for cumbersome authentication questions.
Nuance FraudMiner is solution that allows organizations identity fraudsters within a large volume of recorded calls, allowing fraud prevention specialists to collect voiceprints from identified fraudsters, and analyze their past call behavior. Voiceprints can then be used within Nuance FreeSpeech to automatically identity these fraudsters during a live call, allowing organizations to significantly reduce call center fraud.
Nuance offers intelligence agencies, military and law enforcement organizations with powerful speech solutions that accurately identify individuals of interest using text-independent voice biometrics, as well as identify conversations of interest via technologies such as language, gender and keyword detection. Nuance Public Security Solutions deliver real-time alerting while monitoring telecommunication networks, select public places or in-field activities through mobile devices. Post-processing capabilities for investigation and forensic purposes are also available.
Nuance’s FastReset solution provides a fully automated, self-service password reset function that requires no knowledge on the user. To reset their password, a user is prompted to speak a common passphrase, such as “My voice will reset my password”, and through voice biometrics, the user’s identity is validated and their password reset.
FastReset can enable your organization to achieve a 99%+ self-service rate for password reset, delivering cost savings for the IT helpdesk while improving productivity of employees.
Surveys Show: Consumers Ready for Voice Biometrics - INFOGRAPHIC
FFIEC Guidance: Authentication in an Internet Banking Environment (2001)
FFIEC Guidance: Authentication in an Internet Banking Environment Supplement (2005)
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