Enhance customer loyalty by delivering a mobile app experience that is much easier, efficient, and enjoyable. Nina Mobile enables the experiences mobile was designed to deliver.
The personality of your brand can be reflected in the Nina Mobile intelligent assistant. This can build a stronger brand and a more trusted interface with a personality your customer is already comfortable with.
Now your mobile channel can sound and act just like your other brand channels. This helps deliver a seamless experience for users and reinforces loyalty.
Using natural language technology Nina understands complex sentences, multi-string words, abbreviations, slang, misspellings, fragments, and all things that make up a real human conversation.
Nina has been designed specifically for mobile app front-ends to support inputs via speech, tap and text—giving consumers flexibility to choose the interaction type they prefer at any point.
Nina is a pre-made, reusable virtual assistant persona, which developers can leverage for their app, or use the available source code to quickly create a custom persona.
Mobile app developers can quickly develop their own virtual assistant by leveraging, adding or modifying pre-built reference designs and tasks addressing common use cases for travel and banking.
Nuance-hosted technology that provides the power and intelligence to Nina. Innovative algorithms developed by Nuance capture the intent of the conversations to provide rapid and relevant answers to customers’ queries.
A Nuance hosted service that provides the power and intelligence to Nina.The cloud offers scalable, redundant, and PCI compliant servers with guaranteed SLAs of 99.95% uptime. Hosting allows customers to focus on building a better mobile experience for their users, without the additional overhead needed to install, deploy, and manage hardware, software, and network updates.
Driving Loyalty and New Customer Acquisition with Virtual Assistants
How financial institutions can address evolving consumer expectations for mobile and web banking with virtual assistants.