• Engage us
  • Support
  • Store

Improving patient care through workflow automation.

Company profile

The Children’s Hospital of Boston, MA is a 347-bed comprehensive center for pediatric healthcare. As one of the largest pediatric medical centers in the United States, Children’s offers a complete range of healthcare services for children from birth through 21 years of age. The hospital records approximately 18,000 inpatient admissions each year, more than 150 outpatient programs, and emergency services care for more than 300,000 patients annually.

The beauty of this customized solution is the ease of use for the hospital staff. Working with Nuance has made this process seamless and extremely efficient.

Alex Khayat
Manager of Architecture, Standards and Emerging Technologies
Children’s Hospital of Boston

Download success story View all success stories

Challenge

Files take up too much physical space

Sharing patient information in a secure and timely manner

Replace cumbersome paper-based patient files with a fast, secure and more efficient electronic solution

Solution

Nuance AutoStore

Reduce time and cost of record processing

Facilitate sharing of patient information between departments

Centralize patient documents accessible from core applications

Work universally, in all departments

Results

Streamlined operations

Enabled better collaboration within departments

Improved regulatory compliance

Improved reliability and increased security

Reduced physical storage costs

Background

With malpractice lawsuits and questionable care becoming all too common in the headlines over the past few years, Children’s Hospital decided to take initiatives to improve patient care. There were thousands of paper-based patient records in numerous departments with some dating back as far as the mid 1960s. These files were not only very difficult to navigate and locate, but they also took up a great deal of physical space in each department; in many cases, full rooms were being used to store these files.

Furthermore, sharing vital patient information within departments did not happen in a timely manner and required a great deal of internal effort. This important and often time sensitive task often started with an email or conversation between departments, followed by more emails and conversations for clarification.

To achieve maximum efficiency, time and cost savings, the hospital wanted to implement a new infrastructure that would effectively connect all departments and replace cumbersome paper-based patient files Children’s Hospital Boston required a solution that would:

– Reduce time and cost of record processing

– Facilitate sharing of patient information between departments

– Centralize patient documents accessible from core applications

– Work universally, in all departments

A successful Nuance AutoStore implementation provided Children’s Hospital staff with a smooth transition into a more complete solution, resulting in a simpler and more efficient working environment. As a result, information is shared easily, documents are easy to find, and both physicians and staff are more productive.

View all success stories

Gain control over your document and
information process.

1-800-327-0183 or Engage us

   United States & Canada
Autostore for Boston hospital

Choose your country.