Customer service knowledge to help you succeed.

Use the search tools below to find case studies, white papers, demos and other resources that demonstrate how Nuance helps address your customer service challenges.


Download
White paper

This white paper describes how your customers’ expectations for self-service have changed and explores how you can create an IVR strategy that allows your IVR experience to become a market-differentiation tool, continues to improve your bottom line and serves as a foundation of your entire self-service strategy.

Download
Data sheet

46 Languages / 110 Voices are currently available. More languages will be rolled out over the next two quarters, and new voices and languages will be added on an ongoing basis beyond that.

White paper
White paper

Learn how financial institutions can address evolving consumer expectations for mobile and web banking with virtual assistants.

Data sheet
Data sheet

Nuance Foundation Technologies :: Nuance Recognizer v10.5

Case study
Case study

Learn about the risks and opportunities surrounding generational preferences for customer service.

Data sheet
Data sheet

Nina Web is part of the Nina family of virtual assistants for automated customer service.

White paper
White paper
Case study
Case study

Voiceprint verification: Banco Santander Mexico Case Study

White paper
White paper

Developing a comprehensive member engagement strategy.

Data sheet
Data sheet

Customer Value Enhancement Award Customer Contact Mobility Applications North America, 2013

Data sheet
Data sheet

Interactive product brochure for Nina Mobile

White paper
White paper

4 digital “must-dos” to build loyalty while collecting.


   United States & Canada

Choose your country.