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Nuance Healthcare solutions

More than just speech recognition, we're redefining how your organization interacts with clinical documentation on every level.

Using artificial intelligence to make a real difference

The increasing pressure to produce timely and accurate documentation demands a new generation of tools that complement patient care rather than compete with it. Powered by artificial intelligence and machine learning, Nuance solutions build on over three decades of clinical expertise to slash documentation time by up to 45 percent—while improving quality by 36 percent.

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A history of innovation. A future of promise.

Speech Recognition

For decades Nuance has been a pioneer in speech recognition technology. And today, powered by advances in artificial intelligence and machine learning for medicine, Nuance speech solutions push for unprecedented accuracy through breakthroughs in artificial intelligence and deep learning. Recently recognized by Forbes as one of 10 “hot” artificial intelligence technologies, our speech recognition capability builds a profile based on just a few seconds of speech from the user. It even adapts over time to account for the user having a cold, using a different microphone or moving from one environment to the next. The result: fewer errors, more responsive performance, higher quality, and unmatched confidence.

Computer-Assisted Physician Documentation

Give your care teams the benefit of capturing all the necessary patient information and documentation details—right at the point of care. Nuance’s next-generation Computer-Assisted Physician Documentation (CAPD) uses artificial intelligence to provide real-time clinical documentation improvement (CDI) guidance within their natural workflow. This cloud-based solution ensures consistent recommendations and drives everything from appropriate reimbursement to compliance with regulatory requirements to improved quality outcomes—all while reducing distracting retrospective queries.

Computer-Assisted Clinical Documentation Improvement

To help Clinical Documentation Specialists (CDS) accurately capture the severity and acuity of patients, Nuance’s Computer-Assisted Clinical Documentation Improvement (CACDI) solution uses artificial intelligence to analyze clinical information and immediately uncover opportunities to further clarify documentation. This assistive technology with real-time clinical guidance improves productivity, freeing the CDS to use their knowledge and skills to focus on more complex cases, review additional cases, and expand payer coverage.

Artificial Intelligence meets human compassion

See how Nuance solutions powered by machine learning and AI are helping clinicians turn their chairs back to focusing on the patient instead of technology.

Building on the intelligence your clinicians already have

To produce near-flawless documentation at the point-of-care, Nuance solutions are powered by artificial intelligence (AI) and machine learning. As a result, healthcare organizations are enjoying far higher productivity and satisfaction, superior performance against benchmarks, improvements to reimbursement and, most important, better clinical outcomes for their patients.

See Nuance CAPD at work

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From the first word, this cloud-based speech platform uses machine learning and Deep Neural Networks to capture the patient story from clinicians directly within the EHR from anywhere—with no need for on-site servers or storage. Its ease of use is why 97% of clinicians recommend Dragon Medical One to a friend.

This fully scalable solution was designed with virtualization in mind and supports acute and ambulatory IT infrastructures with one-click deployment. Nuance-hosted administration tools manage user voice profiles, automate updates, and provide a robust set of analytics and insights to ensure you are maximizing your investment.

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This computer-assisted physician documentation (CAPD) application is a seamless extension of your existing Dragon Medical One workflow, using algorithms to learn distinctive patterns, and facts and evidence to ask physicians the right question at the right time.

Once enabled, Dragon Medical Advisor analyzes notes in real time and suggests ways to make narratives stronger and more specific—for a more accurate reflection of patient conditions, diseases, and resources used. It even prompts for patient safety indicators and increases diagnostic specificity to support accurate coding and outpatient risk adjusted payment models. Use it to justify medical necessity decisions, accelerate billing, support better patient care—and improve ICD-10 coding compliance and quality.

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Value-based care demands that physicians document details, complications, and comorbidities to capture the true severity and acuity of each patient. To help address gaps in clinical information immediately, embedded Computer-Assisted Physician Documentation (CAPD) analyzes all notes from a patient encounter and offers real-time clinical guidance to ensure the documentation is more reflective of each patient’s condition.

By improving communication between caregivers earlier in the patient’s stay, CAPD can impact treatment decisions and care—ultimately driving better quality outcomes, reporting, and appropriate reimbursement. CAPD is optimized to work with your clinicians’ preferred EHR workflows, like Cerner Document Quality Review (DQR) and Epic NoteReader CDI.

Embedded CAPD has been shown to improve documentation of patients with extreme severity of illness by 36% and realize a $55 revenue improvement per patient admission with increased specificity.

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Convert physician narratives into discrete, actionable, and accurate information for real-time decision-making. Embedded Fact Extraction adds codifiable data—problems, procedures, medications, allergies, vitals, and social history—to the patient chart to support regulatory, compliance, and quality reporting initiatives. Embedded Fact Extraction is integrated into solutions like Epic NoteReader and MEDITECH NLP Fact Finder.

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Nuance Computer-Assisted Clinical Documentation Improvement (CACDI) reads and analyzes all patient documents and EHR data in real time—scanning narrative documents for evidence of documentation improvement opportunities like clinical indicators, risk factors, and treatment regimens. Using AI, the solution automates the most frequently used and highest value clinical strategies from Nuance’s 750+ proven clinical strategies. When evidence for a clarification is met, a clarification is generated and presented to the Clinical Documentation Specialist (CDS) directly in their workflow for further review and consideration. All evidence is clearly highlighted and available to the CDS to review before they send the clarification on to the physician. This assistive technology helps the CDS organize and prioritize their workflow, as well as expand their case coverage and productivity.

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With evidence-based clinical guidelines at the point of documentation, radiologists save valuable time searching for information to complete reports. In fact, real-time access to clinical guidelines improves radiology compliance from 45 percent to 95 percent. Powered by Clinical Language Understanding, PowerScribe 360 Quality Guidance from Nuance provides more consistent follow-up recommendations, helps reduce risk, and improves patient outcomes. Integrated access to the ACR’s Recommendations for Incidental Findings and other societies are at the radiologist’s fingertips.

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That’s just the beginning

Machine learning and AI show great promise for healthcare. Explore innovations that amplify human intelligence to improve how clinicians interact with patients and document care.

When you amplify human intelligence, better healthcare happens.

Technology should assist the clinician. Not the other way around. So we’re creating ways to amplify human intelligence—and free clinicians to focus on what matters most: the patient.

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Nuance Florence

Nuance Florence

Nuance Florence is an AI-enabled virtual assistant that listens to physicians, understands their orders, and anticipates what will be needed next. See how using Nuance Florence reduces keystrokes from 87 clicks to 0 and saves up to 50% of time spent on complex orders.

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See the results

Learn how artificial intelligence can ease the clinical documentation burden for your care teams.

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