The Art of Medicine

Medicine is part science.
Part art.

The relationship between physicians and patients is at the core of healing. This begins with hearing and understanding. Let’s reimagine healthcare—where physicians can get back to the patient.

The patient experience

What matters most to patients when it comes to their interactions with physicians and what do they value in their overall healthcare experience?

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Harsh healthcare realities

Patients are coming to their physician’s office with high expectations. How are physicians measuring up as the healthcare environment changes?

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Getting 5 star reviews

Patient populations are changing, so how do providers meet and exceed expectations in a changing healthcare environment?

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The patient experience

Patient expectations in a digital world

Nuance commissioned a survey of more than 3,000 people across the U.S., UK, and Germany to discover what matters in the patient experience. The average office visit lasts 12 minutes and not all patient-physician interactions have the same meaningful impact. Find out how patients feel about doctors, technology, engagement, and the healthcare experience.

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In this issue

- The Pain Scale for the patient experience

- The doctor has no time to see you now

- Three things doctors can't ignore with patients

- Opinions on tech in the hands of doctors

View three key charts

eBook Illustration
Harsh healthcare realities

Perspectives from both sides of the exam table

The patient experience


have a good relationship with their physician


feel rushed during office visit


believe use of technology leads to better care


are honest with their physician

The physician reality


find patient relationships the most satisfying part of their job


feel rushed during an office visit


feel EHRs interfere with face-to-face communication with patients


believe their patients respect them

Getting 5 Star Reviews

Patient expectations and Yelp ratings

How Millennials Shop for Healthcare

To be successful, providers need to know what patients want and expect from their healthcare experience

Will there be a Rotten Tomatoes for healthcare

How the consumer trend of product ratings and reviews is changing how patients select doctors and hospitals.

3 secrets to a better patient experience

The overall patient experience is becoming increasingly important, but what do patients want and expect?

Care traffic control

Dr. John Halamka reflects on Nuance’s recent patient survey, and advocates for teams linked together with new technology that contribute to the patient experience.

Physicians and the art of time bending

Faced with little time, physicians are focusing on quality interactions with their patients that lengthen the perception of the office visit.

The Art of Medicine video

The relationship between physicians and patients is at the core of healing. Let's reimagine healthcare—where physicians can get back to the patient.

Improve the Healthcare Experience

Learn what patients and physicians want and discover tools that deliver on their expectations.


Face time with patients
Dragon Medical improves documentation from the start.

Image Sharing
Access and share medical images using the cloud.

Improve outcomes and protect professional reputations.

What’s Hot

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technology and medicine. Together we can create a better healthcare system.

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