A community hospital with in-house MTs needed to address dictation and transcription inefficiencies in order to reduce turnaround time, provide 24/7 workflow and control costs.
Nuance Transcription Services powered by eScription provides a full-lifecycle outsourced transcription solution in which Nuance Healthcare sets up and maintains the transcription system and Nuance Transcription Services provides complete speech editing and transcription workflow management with single-vendor accountability.
Improved turnaround time, from days to less than three hours; Emergency department reports turns around in 90 minutes, 24/7 transcription coverage including weekends when transcription had been unavailable, 50% cost reduction with no impact on clinician workflow.