Nuance Mobile Care
Innovation that serves customers better
Today’s wireless subscribers are, by definition, mobile and require service anytime, anywhere. With continuously rising costs for customer care, mobile operators are looking to self-service solutions to meet the needs of their customers in a cost efficient manner, while simultaneously offering a compelling user experience.
Nuance offers a solution: Nuance Mobile Care transforms each call to customer care into a compelling,
visual self-service experience.
Nuance Mobile Care enables subscribers to complete their customer care requests directly on the handset.
Users can make balance inquiries, top up and pay their bills, and even run advanced diagnostics to repair device configuration and settings issues.
Operators can now leverage the full capabilities of the handset to offer new and innovative applications, empowering the customer and simultaneously decreasing calls to the call center.
The simplicity of the service drives mass adoption: Simply Dial!
When a subscriber dials customer care or 611 in the US, Nuance Mobile Care presents the mobile user with a visual self-service application including the options required to complete their request.
Download more details on Nuance Mobile Care.
Learn More!
Download the product sheet!
BCS Awards Finalist 2008: Vodafone & Nuance Mobile Care
Nuance was recently announced as a finalist for the British Computer Society 2008 Award for Mobile
Technology. Vodafone’s Nuance Mobile Care deployment, Mi 191, is highlighted as a solution set to
“radically alter the relationship that users have with their phones.” Watch the video.
What's new in Nuance Mobile Care?
November 06, 2009 Nuance’s Innovative T9 Nav Now Available on the Nokia Ovi Store
October 07, 2009 MEDIA ALERT — Nuance Communications Supports Ban on Handheld Texting While Driving
September 28, 2009 Nuance to Open New European Research and Development Center of Excellence for Open Voice Services
September 23, 2009 Consumers Embrace Innovative Self-service on Mobile Handsets
September 23, 2009 Comviva in Collaboration with Nuance to Launch 'Song Search' for Telecom Service Providers
September 23, 2009 MEDIA ALERT — Nuance Offers Free 30-Day Trial of T9 Nav
September 09, 2009 Leading German Car Manufacturer to Feature Nuance Music Search and One-Shot Destination Entry in 2010 Models
September 08, 2009 Nuance Mobile Brings Dictation, Voice Command and Control to New Samsung Rogue™ from Verizon Wireless
September 08, 2009 Nuance Voicemail to Text Powers Vonage Visual Voicemail
September 03, 2009 Nuance's One-Shot Destination Entry Now Deployed by Mercedes-Benz and Becker
August 13, 2009 Nuance Mobile Tops VisionMobile's 100 Million Club
July 20, 2009 Nuance Communications Joins Symbian Foundation
July 14, 2009 Nuance Acquires Jott, Expands Mobile Portfolio
June 25, 2009 TALKS&ZOOMS 4.0 for Series 60 Now Available from Nuance Mobile
June 1, 2009 Nuance Mobile's T9 and XT9 in LG Electronics Handsets Portfolio
April 29, 2009 Nuance Communications Launches its New Technical Certification Program
April 14, 2009 Consumers Demand Improved Customer Care from Mobile Devices
April 9, 2009 Nuance Closes Acquisition of Zi Corporation
April 7, 2009 Nuance Communications Announces Continued Adoption for New Mobile Care Solution
April 2, 2009 Nuance Mobile Developer Program Adds 12 Members, Accelerates Development of Mobile Ecosystem
March 20, 2009 Study Finds Consumers Increasingly Relying on Voice-Enabled Navigation and In-Car Systems
March 12, 2009 Air France Deploys Nuance-Powered Speech Internationally
March 09, 2009 Nuance Mobile's VSuite 3 and XT9 Available on Samsung Memoir™
March 02, 2009 Nuance Unveils One-Shot Destination Entry Technology on Microsoft's Auto 3.1 Platform
February 17, 2009 Nuance Announces Mobile Developers Program
February 16, 2009 Mobile Care Solution from Nuance Achieves Over 60 Percent On-Device Automation Rate
February 12, 2009 Nuance Mobile's T9Nav Now Available
February 11, 2009 Nuance Unveils NVC 2.0 For Mass Market Mobile Devices
February 05, 2009 New Study from Harris Interactive Finds People Want Proactive, Automated Messaging via Email or SMS
January 15, 2009 Nuance and IBM Establish Agreement to Advance Innovative Speech Solutions
What's being said about Nuance Mobile Care?
September 25, 2009 How Tech for the Disabled is Going Mainstream
September 24, 2009 Nuance Speech-to-Text Dictation on Samsung Rogue Verizon Phone Very Impressive
September 21, 2009 Samsung Rogue: Dictate Your Text Messages
September 21, 2009 BMW Upgrades Speech Input
September 10, 2009 Nuance and BMW vs Ford and Microsoft
September 09, 2009 Verizon, Samsung Unveil Two New Messaging Phones
September 09, 2009 Verizon Wireless Ties Down the Samsung Rogue
September 09, 2009 Nuance Voicemail-to-Text Powers Vonage Visual Voicemail
September 09, 2009 Nuance Drives BMW 2010 Models
September 09, 2009 Nuance, BMW Add One-Shot Voice Input for Navigation, Music
September 08, 2009 Verizon Adds 2 Samsung Messaging Phones
September 08, 2009 Samsung Rogue and Intensity Get Official on Verizon
September 08, 2009 Samsung Rogue Ships with Pre-installed Nuance Voice Command and Dictation Software
September 08, 2009 Nuance Makes Inroads into Vonage and Verizon
September 08, 2009 Nuance’s One-Shot Destination Deployed by Mercedes-Benz and Becker
September 01, 2009 Nuance’s XT9 Predictive Text Input in Action
September 2009 The Tipping Point of Speech Proliferation
September 2009 The 2009 Market Leaders
August 19, 2009 Vonage to Offer Flat-Rate Pricing for International Calls
August 19, 2009 Vonage Expands Unlimited International Call Offer
August 19, 2009 Vonage Launches Vonage World and Visual Voicemail
August 11, 2009 Nuance Sticking to Automotive Guns
July 27, 2009 IBM, Nuance Form JV to Spread Voice Services
July 27, 2009 The Fruits of IBM and Nuance’s Patent Deal to Produce Vertical Market Applications
July 27, 2009 IBM, Nuance to Spread Voice Recognition Services
July 27, 2009 Nuance, IBM Expand Collaboration
July 27, 2009 IBM Dubs Nuance a “Preferred Business Partner,” Formalize Commercial Relationship
July 27, 2009 Nuance Communications Inc. and IBM Corporation Announce Comprehensive Joint Initiative Agreement
July 21, 2009 Nuance Joins Symbian Foundation
July 20, 2009 Nuance Joins Symbian Foundation
July 20, 2009 Stepped Up Activity for Symbian OS
July 17, 2009 Still Room to Move in Voice Recognition Market
July 15, 2009 The Meaning of "Meaningful" From the Physician Point of View
July 15, 2009 Just What Does Nuance’s Jott Acquisition Mean?
July 15, 2009 Nuance Acquires Jott
July 14, 2009 Nuance Acquires Jott
July 14, 2009 Nuance Acquires Jott
July 14, 2009 Nuance Communications Buys Voice-To-Text Startup Jott Networks
July 14, 2009 Nuance Acquires Jott
July 14, 2009 Nuance Acquires Jott, Expands Mobile Division
July 14, 2009 Nuance Acquires Jott, the Simple Voice-to-Text Mobile Phone Service
July 14, 2009 Nuance’s Expansion Continues with Jott Acquisition
July 14, 2009 Nuance Nabs Jott; Targets Mobile Assistance, UC and CRM
July 14, 2009 Say What? Nuance Buys Jott for Speech Recognition Service
July 14, 2009 Nuance Buys Voice-to-Text Service Provider Jott
July 8, 2009 New Attention to Mobile Voice Control
June 27, 2009 Nuance Talks&Zooms 4.0 for S60 Phones Now Available
June 26, 2009 Nuance Unveils Voice Recognition for Nokia Smartphones
June 26, 2009 TALKS and ZOOMs 4.0 for Series 60 Available from Nuance
June 25, 2009 Nuance TALKS
June 25, 2009 TALKS&ZOOMS 4.0 Now Available from Nuance Mobile
June 24, 2009 Nuance Mobile’s T9 and VSuite Featured in VisionMobile 100 Million Club
June 10, 2009 Kia Upgrades Voice Recognition System
June 09, 2009 Apple Cuts Prices Strategically
June 03, 2009 Nuance Text Input Solutions Help LG Customers Type Messages Faster
June 01, 2009 The Big Strike or Fool’s Gold?
June 01, 2009 Nuance Mobile’s T9 and XT9 in LG Electronics Handset Portfolio
June 01, 2009 LG Taps Nuance for Predictive Text Input
May 22, 2009 Eric Collins Talks Nuance at CTIA 2009
May 16, 2009 A Sound Start of Speech Tech
May 12, 2009 One Multimodal Headset to Rule Them All
May 12, 2009 Kopin, Motorola create Golden-I Headset for Remote Control
May 08, 2009 Stay Focused on the Road
May 2009 Nuance-Sponsored Study Examines What Data Services Consumers Will Use
April 30, 2009 Nuance Sees No Big Threat from TellMe
April 28, 2009 Boston Seeks Lead In Mobile Innovation, Startups
April 25, 2009 Samsung Instinct S30 Review
April 24, 2009 An Audiobook Player Designed for the Blind
April 24, 2009 Last Mobile Companies Raise $215M in Q1
April 20, 2009 Smart Hal, a Very Happy Ending
April 13, 2009 T9 Nav Review
April 10, 2009 Nuance Makes T9 Nav Available to Handsets
April 08, 2009 Today, We Review Nuance's Voicemail-to-Text
April 08, 2009 T9 Nav Review
April 08, 2009 Who Mobile Cares? MetroPCS and Nuance Do
April 01, 2009 Nuance Speech Solutions Interview - Talking Technology
March 23, 2009 Study Finds People are Increasingly Fond of Voice-Enabled In-Car Systems
March 23, 2009 Nuance Review Update Bonanza!
March 20, 2009 3 in 4 Drivers Favor Voice Recognition Systems
March 20, 2009 Study Finds Consumers Increasingly Relying on Voice-Enabled Navigation and In-Car Systems
March 20, 2009 What a Smartphone for Blind Users Looks Like
March 20, 2009 Consumers Relying on In-Car Navigation and Voice
March 17, 2009 Hold the Phone: It’s Google Voice and It’s Free
March 16, 2009 Verizon Offers TALKS on Moto Q 9C for Blind and Visually Impaired
March 16, 2009 New Verizon Wireless App Assists Visually-Impaired
March 13, 2009 Verizon Wireless Introduces Assistive Technology for Blind and Visually Impaired Customers
March 12, 2009 Verizon Launches Service for the Visually Impaired
March 09, 2009 T-Mobile's Samsung Memoir Includes Nuance V-Suite
March 09, 2009 Nuance Announces VSuite and XT9 on Samsung Memoir
March 09, 2009 Nuance Mobile's VSuite 3 and XT9 Available on Samsung Memoir ™
March 09, 2009 Nuance Helps You Tell Your Samsung Memoir What to Do & Spell
March 09, 2009 Nuance Mobile VSuite 3 and XT9 Available on Samsung Memoir
March 5, 2009 Kindle 2 Speaks Volumes -- and Raises Questions
March 4, 2009 Nuance at MWC: Nuance Voice Control 2.0, T9Nav Released
March 3, 2009 The Engadget Interview: Tom Glynn, the Voice of the Kindle 2
March 3, 2009 Voice Control May be Next Hot Feature
February 17, 2009 Mobile World Congress: Nuance Announces Mobile Developers Program
February 17, 2009 Mobile World Congress: Nuance Announces Mobile Developers Program
February 13, 2009 You'll Dictate an SMS in 2009, Nuance Says
February 13, 2009 MWC Preview: Nuance Brings Voice 2.0 to Feature Phones
February 13, 2009 T9 Nav Now Available on S60 3rd Edition
February 13, 2009 Nuance Applies it’s T9 Predictive Text to the Mobile Web, Not Just SMS
February 12, 2009 Nuance Launches Nuance Voice Control 2.0, Hello Feature Phones
February 12, 2009 Nuance Releases Voice Control 2.0
February 12, 2009 SpeechTechMag.com: Nuance Unveils Voice Control 2.0
February 12, 2009 New Nuance Service Claims to Voice-Enable Any Service
February 12, 2009 Nuance Scales its Voice-Recognition Suite to the Feature Phone
February 12, 2009 Voice Activating GSMA Mobile World Congress
February 12, 2009 Nuance Makes T9Nav Available to S60 Handsets
February 11, 2009 Move Over Touch: Voice Recognition Grows Up
February 09, 2009 Amazon’s New Kindle is Faster, Smarter, Thinner
February 2009 Submitted for Your Approval
February 2009 2009: A Nail in the Road for Automotive Speech?
January 16, 2009 Nuance Buys IBM Speech Technology
January 16, 2009 Equity Firm Invests in Nuance's Growth Plan
January 15, 2009 Nuance Locks in IBM to Advance Speech Solutions
January 15, 2009 Nuance Lands IBM Partnership; $175 Million Capital Infusion
January 02, 2009 How the Lowly Text Message May Save Languages That Could Otherwise Fade
January 01, 2009 No Texting in California! Just Put Down Your Phone and Drive!
January 2009 Mobile Innovations – What's Next
