Nuance Mobile Solutions
Nuance mobile division offers a combination of innovative products and services that use intelligent touch, speech and search interfaces to simplify and enhance the way people use mobile devices, applications and services.
By combining its technologies and creating intelligent links between the device and mobile network, Nuance brings a richer, more intuitive experience to users.
Mobile Care
Nuance Mobile Care is a revolutionary customer care solution, delivering an excellent self-service experience directly to the handset. Nuance Mobile Care meets the customers’ needs from their handset screen, without the need for any training or change in user behaviour. Carriers can now provide a branded and personalised experience, increase customer satisfaction and lower costs by maximising self-service opportunities.
Nuance Mobile Care provides the customer with an easy and intuitive self-service experience. Because no change in user behaviour is required, the application is positioned to achieve mass adoption.
Smart Keypad
Whether physical or virtual, with 12-keys or more, the keypad remains an essential component for mobile interaction. Nuance offers a range of solutions within its T9 product family.
- Smart Input Nuance enables efficient text entry, improving messaging speed and accuracy across an array of device platforms
- Smart Search & Discovery T9 Nav offers a fast way to access all features, applications and content on-or off-device with few key presses, improving the user experience and the discovery and re-use of data services
One Button Voice
Enable any mobile application with One Button Voice — whether native to the device or running on a server — to make it faster and easier to enter text, search the web, or enjoy hands-free and eyes-free access.
- Messaging Benefit from seamless, continuous dictation into any text field to easily create new content
- Voice Search Enjoy one-click voice access to key operator assets and device features, within a consistent user interface
- Command & Control Make phone calls, set appointments, dictate short emails and view Web sites by talking instead of typing
Advertising-Based Directory Assistance
Advertising Based Directory Assistance is a new advertising medium. It creates new Revenue streams for Service providers by enabling Advertisers to Market their products and services. It is an Advertising vehicle, not a new Directory Assistance product. This medium should be viewed as a highly targeted extension of an overall marketing strategy and integrated with other communications efforts.
Voicemail-to-Text
Just as it understands that in certain situations using voice with your phone can be difficult, Nuance recognises that having a way to read incoming voicemails can be a great help. Definitely it is useful for people in meetings. Whether someone is in a meeting or not, it can be much more efficient to scan a transcription than to listen to messages.
Nuance offers a scalable, realtime, 24x7 voicemail-to-text service that allows users to read transcribed voicemail messages.