News

Resources
Webinars
Events
Image Gallery
Demos
Videos
Podcasts
Datasheets
White Papers
Press Kits
Contact PR
Sign Up to Receive News
Request Products for Review
 

Verizon Selects Speech Solutions from Nuance Communications

Nuance Voice Search to Power Verizon Automated Directory Assistance

BURLINGTON, Mass., June 18, 2007 – Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech solutions, today announced an agreement with Verizon to provide Nuance® Voice Search for future Directory Assistance (DA) services.

As the market leader, with more caller-paid and advertising-supported DA installations than any other vendor, Nuance has optimized the performance of its industry-leading speech recognition and text-to-speech technologies for DA-specific applications. Nuance Voice Search gives wireline or wireless callers faster and easier access to the information they need, while simultaneously increasing call automation rates for carriers and service providers. This technology framework delivers an optimized caller experience by quickly interpreting what callers want, and then delivering the information to them fast and accurately.

“Nuance has provided Verizon with customer care speech solutions to automate its customer service operations for several years,” said Michael Thompson, vice president and general manager, telco, search and communications, Nuance. “We’re pleased to expand our existing relationship with Verizon, and look forward to creating new speech-based solutions for Verizon.”

About Nuance Communications, Inc.

Nuance (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance's proven applications. For more information, please visit www.nuance.com.

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.