BURLINGTON, Mass., June 26, 2007 – Nuance Communications (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced the certification and availability of Dragon® NaturallySpeaking® 9 for Salesforce on the AppExchange. For the first time, business professionals can create customer records, edit notes and interact with the Salesforce user interface completely by voice – increasing their personal productivity and customer responsiveness by up to 300 percent over manual typing.

Dragon NaturallySpeaking is the world’s most accurate and best selling speech recognition application, converting speech into text at up to 160 words-per-minute (WPM) – far above the average typing speed of 40 WPM. The product speech-enables salesforce.com’s on-demand CRM applications as well as nearly every Microsoft Windows application, including Microsoft Office, Corel WordPerfect, all popular Web browsers and instant messaging applications.

“Momentum for the AppExchange continues to accelerate as thousands of customers of all sizes are using it to quickly and easily extend Salesforce with additional on-demand business applications,” said George Hu, Chief Marketing Officer, salesforce.com. “Now, customers can deploy speech recognition from Nuance from the AppExchange with a few clicks to not only allow users to get more done in less time, but also to speed the creation of customer notes and encourage more complete and robust reports.”

In the same way that Dragon NaturallySpeaking has been a boon to the medical and legal communities – thousands of healthcare and legal professionals save millions of hours by eliminating typing with Dragon – so does it now serve sales professionals who want to work faster and smarter with Salesforce. With Dragon NaturallySpeaking, Salesforce users can dictate and edit notes and updates by voice, at up to 160 WPM – more than three times faster than typing – and at accuracy levels up to 99 percent. In addition, users can create voice shortcuts to insert blocks of texts or bitmaps – such as name, title, and signature—with a single voice command, or macros to streamline repetitive workflows, saving even more time and increasing productivity. Using Dragon NaturallySpeaking also improves the quality of information captured within Salesforce by allowing users to simply speak comprehensive notes instead of slowly typing abbreviated entries. In addition, by providing this painless method for entering information, organizations stand to benefit by increasing their Salesforce user adoption rates.

“Speech input is a natural fit for an application like Salesforce in terms of simplicity, time-savings, and improved data quality,” said Robert Weideman, general manager and senior vice president for Nuance Productivity Applications. “It can be time-consuming to type call notes and contact updates manually, and ultimately it takes away from valuable time that could be spent selling. Empowering sales professionals to simply and naturally speak their updates enables them to not only achieve significant productivity gains, but also to capture more valuable, comprehensive data. Dragon makes the process of entering data as easy as speaking – decreasing the learning curve and improving adoption rates of Salesforce within an organization.”

Everyday, millions of people rely on Dragon NaturallySpeaking to create documents, email messages and blogs more than three times faster than typing; to more accurately input data into spreadsheets; and to transform the way they use their PC – simply by speaking. In healthcare environments Dragon’s speech recognition technology enables Dictaphone® Healthcare Solutions from Nuance to instantly input clinical information into electronic medical records systems, and to replace manual transcription with automated processes. And most recently, Nuance has developed Nuance® Mobile Messaging, a revolutionary solution that enables mobile phone users to create emails and search the Web – completely by voice.

Dragon NaturallySpeaking and Salesforce – A Perfect Fit

Increased Productivity
Create information by voice in Salesforce at up to 160 WPM – more than three times faster than typing and with up to 99 percent accuracy.
More Complete Reporting
Dragon NaturallySpeaking enables more complete and accurate reporting in Salesforce.
Increased Adoption Rates
Increase adoption of Salesforce by allowing your sales organization to speak rather than type.
Customized Tools
Create custom vocabularies and add names, addresses, or other frequently used words or phrases
Time-Saving Shortcuts
Insert blocks of text or graphics using a simple voice command
Simple Installation, Tight Integration
Dragon NaturallySpeaking installs in minutes on the desktop, requires no training, and will work seamlessly with Salesforce or virtually any Windows application
Wireless Freedom
Dragon NaturallySpeaking supports several Bluetooth headsets and gives users the freedom to dictate wirelessly, without being tethered to a PC

Availability

Dragon NaturallySpeaking for Salesforce is available immediately directly from Nuance or through Nuance’s global network of reseller partners. For additional information on features, pricing and special license pricing for Salesforce.com users, please go to http://www.nuance.com/sfdc/sales/ or call (1) 800-443-7077. To see a demonstration of Dragon NaturallySpeaking for Salesforce, please visit http://www.nuance.com/sfdc.

Salesforce Platform and the AppExchange

Salesforce Platform is the on-demand platform for the next generation of business applications. Salesforce Platform reinvents traditional customization and integration and enables a whole new generation of on-demand applications that go beyond client/server computing. The Salesforce Platform allows applications to be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange directory, enabling all the innovation that the Salesforce Platform unleashes to benefit the entire on-demand community.

More than 600 applications are now available on salesforce.com's AppExchange, the world's first on-demand application directory, found at http://www.salesforce.com/appexchange.

About Dragon NaturallySpeaking

Dragon NaturallySpeaking from Nuance is used by millions of people to create documents and emails up to three times faster than typing, and to use their PC simply by speaking. Dragon NaturallySpeaking 9 delivers what matters most in speech recognition – the highest levels of accuracy, seamless integration with practically all PC applications, and unrivalled ease of use. Dragon NaturallySpeaking 9 converts speech into text at up to 160 words-per-minute with accuracy levels of up to 99 percent. The product is available in English, Asian English, Australian English, Indian English, UK English, Dutch, French, German, Italian, Japanese and Spanish.

Nuance Communications, Inc.

Nuance (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance's proven applications and professional services. For more information, please visit http://www.nuance.com/.

Nuance, the Nuance logo, Dictaphone, Dragon, and NaturallySpeaking are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.