BURLINGTON, Mass., September 19, 2007 – Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced that it has provided Telenor, Norway’s largest telecommunications company, with customer care solutions that are uniquely powered by speech. With Nuance® speech solutions, Telenor’s self-service system allows customers to describe their needs in their own words and move directly to their destination, resulting in increased customer satisfaction by addressing the callers’ desire to access information quickly instead of via a menu hierarchy.

Telenor’s commitment to further improvements in customer satisfaction led to the decision to implement Nuance’s Call Steering, a packaged call routing solution that provides accurate, cost-effective routing via a single point of access. The system replaces Telenor’s previous directed dialogue application, which was used to route callers to either self-service applications or the call center. The newly-implemented application runs on the Dolphin HotVoice platform, which has been integrated with the Nuance speech engine. The system determines what the caller wants to do and then uses that information to route the call to the correct destination, whether a live agent or a self-service application, boasting accurate, cost-effective call routing from the very first point of contact with the customer.

The call steering application went live in March 2007 and handles 25,000 calls per day. The time a customer spends in the self-service system has been reduced by 20 percent since the introduction, and to date more than 100,000 calls have been collected, transcribed and routed to over 50 different destinations.

Kristian Schüffner, Project Manager at Telenor commented, “The Call Steering system from Nuance efficiently provides the required service in minimal time, thus increasing customer satisfaction, which was the main driver behind the project. The application is performing well, with well over 80 percent routing success.” Commenting on Telenor’s adoption of Nuance routing technology, Lynda Kate Smith, vice president and general manager, Nuance Care business unit, said, “Nuance natural language speech solutions handle more than half a billion customer care calls annually around the world. Telenor’s decision to implement Nuance call steering provides an accurate and cost-effective method of directing customers within a contact center. Unlike touchtone systems with complex menus which can lead to a bad customer experience, Nuance speech solutions allow customers to describe their needs in their own words and be routed immediately to their destination.”

About Telenor

Headquartered in Oslo, Norway, Telenor is an international provider of high quality telecommunications, data and media communication services. Telenor is one of Norway’s largest companies with revenues in 2006 of approx. NOK 91.1 billion and a work force of 34,350 domestically and abroad. Telenor is listed at the Oslo Stock Exchange (TEL).

About Nuance Communications, Inc.

Nuance (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance's proven applications. For more information, please visit www.nuance.com.

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names may be the trademarks of their respective owners.

The statements in this press release that relate to future plans, events or performance are forward-looking statements that involve risks and uncertainties, including risks associated with market trends, competitive factors, and other risks identified in Nuance’s SEC filings. Actual results, events and performance may differ materially. Readers are cautioned not to put undue reliance on these forward-looking statements that speak only as of the date hereof.