Vocalizer - Text-to-speech technology for more personalized interactions

Engaging customer support. No voice talent needed.

Vocalizer is a complete, enterprise-ready spoken text-to-speech output engine that enhances the IVR experience and enables more human, personalized customer interactions for less cost and hassle than hiring voice talent.

A new generation of technology

Creating audio output for the IVR and mobile apps can be complex and expensive. Nuance Vocalizer combines recordings with computer generated speech to create the complete spoken output engine for any network-based text-to-speech (TTS) application.

Vocalizer is a new generation of text-to-speech technology that enables high quality speech output by enriching the user experience with enhanced expressiveness, improved multilingual support, and optimized readout of long text. Along with the ability to gracefully blend static and dynamic speech output, Vocalizer features enhanced speech quality and accuracy through optimized text processing, more comprehensive pronunciation dictionaries, and, in many languages, complete voice refreshes.

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Deutsche Bahn case study

Deutsche Bahn case study

Read how Deutsche Bahn used Vocalizer Text-to-Speech technology to enhance the experience for train passengers.

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Benefits

Features

Enterprise-ready spoken output engine

Vocalizer is a complete spoken text-to-speech output engine that enhances the IVR experience.

Statistics

Time saved is money saved

A 25% improvement of IVR call handing for a business with 24M calls a year leads to the elimination of 60,000 agent calls, which can equal a savings of nearly $300,000/yr. (2M calls per month at $5 per agent call.)

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Let’s discuss how Vocalizer can help you deliver better, more cost-effective customer service.

   United States & Canada