Here's what's inside
your free kit.

In this free information kit, learn how proactive notifications can change your business by cutting operating costs, building loyalty and keeping your best customers informed—not annoyed.

White Paper: “Proactive Notifications: The Next Movement in Customer Care.” Learn how proactive notifications keep customers satisfied where predictive dialing can't; how companies are using this new strategy to generate new revenue streams, contain costs and build loyalty; and a proven blueprint for structuring your own notification strategy.

White Paper: “Consumer Preferences for Outbound Notifications.” The experts at Harris Research surveyed consumers about their outbound notification preferences. Learn which information they prefer to receive in which ways (you'll be surprised); why nearly half prefer a callback over being put on hold; and more.

Case Study Portfolio: Discover the real-life stories of how organizations are using proactive notifications. Learn how a utility put a lid on inbound calls while boosting satisfaction scores by 20 percent, and how an international bank with 15 contact centers improved efficiency by $200K per year—per fraud prevention agent.

Data Sheet: “Nuance Notification Hub.” Learn how Proactive Notification technology works together with your existing customer care systems (or alone!)... to proactively notify customers of the information that matters to them most, before they can flood you with costly incoming calls.

Plus, get limited-time access to a current Webcast featuring Elizabeth Herrell, a noted Forrester analyst, “How Proactive Notifications Will Redefine Your Customer Care.”