Nuance Transcription Services (NTS) allows hospitals and providers to outsource a critical business process, reduce costs, and improve the quality of medical documentation, without additional capital investment. Nuance outsourcing services let providers significantly reduce internal resources required to manage medical transcription, thereby increasing the focus on core business activities and patient care. A Nuance Healthcare Client Operations Manager (COM) services the organization during implementation process and through all transcription services, ensuring that cost, quality and turn-around targets are achieved.
By shifting from services to technology, Nuance Healthcare provides a strategic approach to increase efficiencies and improve reimbursement. NTS is powered by the Dragon® Medical 360 | eScription speech recognition software platform. Because 90% of dictated volume is processed through speech recognition, NTS reduces outcome variability caused by human error. The original physician narrative transcription is delivered as extremely accurate, formatted drafts for highly skilled medical language specialists review and edit. Our powerful speech recognition software dramatically improves medical language specialists’ productivity and efficiency.
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The real measure of information technology is whether it works for you. Nuance’s philosophy is that one size does not fit all. We offer full- to partial-outsourcing through flexible and scalable solutions. We welcome the opportunity to work with each customer in the technology environment in which they are most comfortable.
We’re committed to exceeding the expectations of our customers. Our customers require consistently fast turnaround times, accurate reporting, and a flexible solutions partner but what completes this picture is our total dedication to customer service. It’s no exaggeration to say that our entire company – from the configuration of our account teams to the accessibility of our senior staff- is organized around exceeding our customer’s expectations.
With Nuance Transcription Services, you retain your transcription staff while moving them off your payroll. As the largest transcription organization in the United States, NTS offers competitive salaries and benefits, while supporting staff with ongoing training and a small-team work environment. Our medical language specialists are the core of our business and at the center of our business decisions.