Nuance is the global leader in solving business problems with natural conversational applications. RealSpeak Telecom 4.0 is one of our OpenSpeech™ Foundation Technologies, a suite of technologies optimized to power superior, network-scale, conversational applications.

For more information on how RealSpeak Telecom 4.0 can improve your speech services, read our white paper.

Even more exciting, it is possible to have the voice of your choice captured at this unique quality level on RealSpeak Telecom 4.0. Pick your preferred speaker, tell us your brand requirements for the sound and feel of your applications, and Nuance will deliver the tailored TTS voice that allows you to drive your brand across the entire range of your voice services. Nuance has a streamlined, repeatable process, and a proven track record of delivering voices that truly capture the qualities of any speaker. Nuance offers a range of custom voice types from general purpose voices to domain-optimized voices with human-like quality in their target application domains.

What makes RealSpeak Telecom 4.0 truly revolutionary is its incredible leap in speech synthesis quality. This makes it feasible for the first time to use TTS to handle far more of your system prompts, saving studio costs and accelerating development time.

Furthermore, the highly natural, intelligible and pleasant voices enable you to engage with your customers one to one. You can now tailor how your application converses with each caller, dynamically modifying prompts and making targeted offers according to individual needs and circumstances, allowing you to further enhance your levels of customer service.

Furthermore, the completely natural, highly intelligible and pleasant voices enable you to engage with your customers one to one. You can now tailor how your application converses with each caller, dynamically modifying prompts and making targeted offers, according to individual needs and circumstances, allowing you to further enhance your levels of customer service.

• Superior Performance
  The high -density capabilities of RealSpeak Telecom 4.0 allow organizations to lower the cost of delivering telephony applications by reducing the number of servers needed to handle anticipated TTS call volumes. RealSpeak Telecom 4.0's low latency always ensures timely customer response.
• Comprehensive Operating System Support
  RealSpeak Telecom 4.0 is available for Windows, Linux, and Solaris deployments, as an easy-to-use library or as a highly scaleable client-server solution.
• Standards Support
  RealSpeak 4.0 supports a standards-based MRCP interface, common with other OpenSpeech Foundation Technologies like OpenSpeech Recognizer, through the Nuance Speech Server (NSS). RealSpeak Telecom 4.0 also supports the SAPI and SSML standards.
• Broad Problem Coverage
  Today, Nuance provides critical functionality across a large range of conversational applications using RealSpeak Telecom 4.0, including email reading in unified messaging systems; generating audio prompts in IVR applications; reading business names and addresses for Directory Assistance (DA) deployments; confirming people's names in Auto Attendant (AA) solutions.

Recommended hardware

• Pentium 4, XEON, minimum 1GHz, Single or multi-processor
• Recommended RAM: 1 GB RAM, minimum 512 MB
• Required disk space depending on language: up to 500 MB for language specific components

Operating Systems

• Windows 2000, Windows XP Professional, Windows 2003 Server
• Linux RedHat 7.2, Linux RedHat AS 2.1, Linux RedHat Enterprise WS 3.0, Linux RedHat Enterprise ES 3.0, Linux RedHat Enterprise ES 4.0, Linux RedHat Enterprise AS 3.0, Linux RedHat Enterprise AS 4.0
• Solaris SPARC (client only)