More than 1,000 companies across a broad array of industries, including many of the world's top financial services and insurance companies, telecommunications services providers, utilities, airlines and retailers already use Nuance's speech recognition. Nuance took this immense experience to expand the capabilities of Nuance 8.0 and recognize the unique terms for key industries and application types.

The high accuracy of Nuance 8.5 also allows speech systems to easily overcome the challenges in wireless and Voice over Internet Protocol (VoIP) channels. These can include background noise, cross talk, signal degradation, dropped packets, signal compression and more.

Nuance 8.5 is an integral part of the Nuance Voice Platform, Nuance's complete VoiceXML platform for enterprise speech deployments.

• Say Anything™ and AccuRoute™
  Say Anything™ and AccuRoute™ technologies allow callers to speak more freely and naturally when interacting with voice automation solutions.
• Listen & Learn™
  Listen & Learn™ enables voice systems to automatically detect and adapt to the unique speech characteristics of a broad customer base as well as individual callers.
• AccuBurst™
  AccuBurst™ optimizes the system resources for improved performance.
• Nuance Analyze™ and Nuance Tune™
  Nuance Analyze™ and Nuance Tune™ allow partners and customers to significantly reduce the time and cost associated with tuning.

Nuance leads the market in support of open standards in traditional telephony and IP environments including VoiceXML 2.0 and Voice Over IP (VoIP):

• VoiceXML 2.0 Support
  Nuance 8.5 supports voice automation services that are built using VoiceXML 2.0, the open, standards-based voice application programming language. With the VoiceXML 2.0 standard and Nuance 8.5 speech recognition software, carriers and enterprises can leverage their existing expertise and investments in Web infrastructure to reduce the cost and effort of deploying voice-driven services.
• Voice Over IP (VoIP) Support
  Nuance 8.5 provides extensive support for VoIP enabling improved accuracy for speech solutions handling VoIP-based calls. With broad-based VoIP deployment experience, Nuance leads the market in high quality speech application deployments across a variety of telephony environments.