Analysis and tuning can be employed to fine-tune a speech application's accuracy, improve customer satisfaction levels and enhance the overall caller experience. Now with Nuance Analyze™ and Nuance Tune™ — new application optimization tools — partners and customers can more efficiently deliver speech applications, reducing the time and costs associated with tuning, by up to 50%.

These one-of-a-kind application optimization tools are designed to work together to enable comprehensive tuning. Nuance Analyze generates a variety of reports that provide information related to the total call volume, accuracy, and other speech related metrics to help identify problem areas. Nuance Tune, leverages the data in these reports, and facilitates simulations of a newly tuned application prior to making the changes on the commercial system.

Nuance Analyze and Nuance Tune provide the foundation of a comprehensive analysis and tuning console that Nuance partners can offer in order to make speech applications faster and easier to deploy on their platforms.