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| Objectives |
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•Introduce the fundamental concepts of the SpeechAttendant system
•Familiarize attendees with the basic administration tools of SpeechAttendant
•Provide participants with practical knowledge of SpeechAttendant.
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| Audience |
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Anyone responsible for maintaining the Version 10 SpeechAttendant system on a day-to-day basis. |
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| Outline |
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1. Introduction to SpeechAttendant
2. Review the Administration Tools and Tasks
3. Introduce the basic administration functions
• 3 types of entries
• rules pertaining to entry names
• creating transfer and audiotext entries
• Homophone Resolution
4. Introduce the recording tools ( how to record messages, names and emergency greetings)
5. Backing up the application.
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| Prerequisites |
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•Familiarity with Windows and telephony environment.
Course material required:
•System Administration Guide version 10
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| Price |
| | Please see below for the price of each class scheduled, or see our pricing discussion under FAQs |
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