Training

 
Course Description

Implementing Nuance VocalPassword

This course introduces pre-sales consultants, implementation engineers and support technicians to the Nuance VocalPassword™ speaker verification product and its accompanying Evaluation Studio™ tool. Participants learn of the technology behind biometric verification and review a range of business cases where it has been successfully implemented. Participants gain an understanding of the VocalPassword product itself, as well as the security, architecture and system requirements for successful implementation. The course defines a verification project methodology and offers best practices for each project phase. Participants work hands-on to install and configure the VocalPassword tool and to walk through speaker enrollment and verification practices. It introduces tuning practices with the use of Evaluation Studio. The course also introduces first level support and maintenance requirements for every VocalPassword implementation.

Objectives
Upon completion of this course, participants should be able to:
  • Discuss voice biometric technology overview
  • Describe VocalPassword architecture
  • Explain voiceprint repository and server sizing
  • Install VocalPassword
  • Install Evaluation Studio
  • Demonstrate product operations and support capabilities
  • Explain calibration and tuning principles
  • Discuss maintenance and troubleshooting features
  • Perform tests with Evaluation Studio
  • Discuss requirements for integrating VocalPassword with IVRs and application servers
  • Discuss APIs
  • List best practices for each use case and discuss the impact on KPIs
  • Discuss public case studies
Audience
  • Pre-Sales engineers
  • Implementation engineers
  • Tier 1 Technical Support
Outline
  1. Course Introduction
  2. Introduction to Voice Biometrics
  3. Introduction to VocalPassword
  4. VocalPassword Concepts
  5. Advanced Functionality
  6. Designing the Deployment of VocalPassword
  7. System Architecture
  8. Setting Up the System
  9. Introducing the VocalPassword Interface
  10. Using Technical Management
  11. Using Platform Administration
  12. Using Voiceprint Help Desk
  13. Calibrating with Evaluation Studio
  14. Security
  15. VocalPassword Utilities
  16. VocalPassword Utilities
  17. USe Cases
  18. Conclusion
Prerequisites
  1. Nuance QuickStart Package
  2. or Introduction to Speech Recognition
  3. or comparable experience (contact us to discuss, please)
Price
CoursePrice: 2198 USD For classes outside of North America, prices should be converted to Euros or British Pounds, when appropriate.
Please see below for the price of each class scheduled, or see our pricing discussion under FAQs
Duration
4 Days
Available Dates

No Classes with Open status

Contact us for scheduling this class.