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| Objectives |
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• Introduce the basic concepts of the SA system
• Familiarize attendees with the basic administration tools of SA.
• Provide participants with practical knowledge of SA.
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| Audience |
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Anyone responsible for maintaining a SpeechAttendant system on a day-to-day basis. |
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| Outline |
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1. Managing the application
• Menu editor VS Phone directory
• Finding entries in the phone directory
• Modifying entries
• Deleting VS Deactivating entries
• Checking for available entries
2. Diagnostic Tools
• Monitor
• Report Generator
• Call Analyzer Tool
• Directory Assistant Report
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| Prerequisites |
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• Managing the SpeechAttendant ( Basic) Part 1
• Familiarity with Windows and telephony environment
Course Material required:
• System Administration Guide Version 9.
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| Price |
| | Please see below for the price of each class scheduled, or see our pricing discussion under FAQs |
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