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Course Description

EPS:Managing SpeechAttendant V10 Basic part 1

This course provides the fundamental skills and knowledge to administer a basic SpeechAttendant system. This is a webinar class using Adobe Acrobat Connect Meeting tool. This course is offered approximately 2 times a month and its duration is 2 hours, usually scheduled from 1h30pm to 3h30 pm Eastern time. To properly administer your SpeechAttendant system you must register for both( part 1 and part 2) courses. We recommend that you register for both in the same month. Once registered, you will receive an email invitation with the meeting details. Please begin the logon process about ten minutes before the beginning of the training, as some software installation might be necessary. If you have any questions about registration or the Adobe Acrobat connect, please email speechattendant.training@nuance.com This course is a prerequisite to Managing the SpeechAttendant Basic part 2 and Advanced

Objectives
•Introduce the fundamental concepts of the SpeechAttendant system •Familiarize attendees with the basic administration tools of SpeechAttendant •Provide participants with practical knowledge of SpeechAttendant.
Audience
Anyone responsible for maintaining the Version 10 SpeechAttendant system on a day-to-day basis.
Outline
1. Introduction to SpeechAttendant 2. Review the Administration Tools and Tasks 3. Introduce the basic administration functions • 3 types of entries • rules pertaining to entry names • creating transfer and audiotext entries • Homophone Resolution 4. Introduce the recording tools ( how to record messages, names and emergency greetings) 5. Backing up the application.
Prerequisites
•Familiarity with Windows and telephony environment. Course material required: •System Administration Guide version 10
Price
Prices may vary. Please see below for pricing on each scheduled class, or see our price list under FAQs.
Packages Information
Speech Attendant  
Available Dates
DateLocationFeeDurationStart TimeStatus
12/8/2009eCampus North America0USD 1 Days(2Hours/Day) 01:30 PM (East Coast US ) Open
Register

  In some localities in the United States and Canada, taxes are levied against training.
If that is the case in your area , the total cost of your order with Speech University
will be adjusted to accommodate these charges .

  If you are paying by check or purchase order , please calculate the amount due ,
based on local tax rates , and include it with your payment. Otherwise,Speech University will send an invoice for the taxes due.

  If your organization claims tax exempt status , you must submit the State or Provincial Certificate of Exemption with your order to avoid being invoiced for taxes.
Please fax the certificate directly to Speech University at 781.565.5001.

Questions ? Please contact speechattendant.training@nuance.com

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