Nuance - Training - Course Detail

This course is a continuation to Managing the SpeechAttendant V10 (Basic) Part 1. It provides the fundamental skills and knowledge to administer a basic SpeechAttendant system. This is a webinar class using Adobe Acrobat Connect Meeting tool. This course is offered approximately 3 times a month and its duration is 2 hours, usually scheduled from 1h30pm to 3h30 pm Eastern time.Once registered, you will receive an email invitation with the meeting details. Please begin the logon process about ten minutes before the beginning of the training, as some software installation might be necessary. If you have any questions about registration or the Adobe Acrobat connect, please email speechattendant.training@nuance.com

Objectives

• Introduce the basic concepts of the SA system • Familiarize attendees with the basic administration tools of SA. • Provide participants with practical knowledge of SA.

Audience

Anyone responsible for maintaining Version 10 SpeechAttendant system on a day-to-day basis.

Outline

1. Managing the application • Menu editor VS Phone directory • Finding entries in the phone directory • Modifying entries • Deleting VS Deactivating entries • Checking for available entries 2. Diagnostic Tools • Monitor • Report Generator • Call Analyzer Tool • Directory Assistant Report

Prerequisites

• Managing the SpeechAttendant ( Basic) Part 1 • Familiarity with Windows and telephony environment Course Material required: • System Administration Guide Version 10

Price

Prices may vary. Please see below for pricing on each scheduled class, or see our price list under FAQs.

Packages Information

Speech Attendant

Available Dates

Date	Location	Fee	Duration	Start Time	Status
12/15/2009	eCampus North America	0USD	1 Days(2Hours/Day)	01:30 PM (East Coast US )	Open

  In some localities in the United States and Canada, taxes are levied against training.
If that is the case in your area , the total cost of your order with Speech University
will be adjusted to accommodate these charges .

  If you are paying by check or purchase order , please calculate the amount due ,
based on local tax rates , and include it with your payment. Otherwise,Speech University will send an invoice for the taxes due.

  If your organization claims tax exempt status , you must submit the State or Provincial Certificate of Exemption with your order to avoid being invoiced for taxes.
Please fax the certificate directly to Speech University at 781.565.5001.

Questions ? Please contact speechattendant.training@nuance.com