Training

 
Training Packages

Our continually updated curriculum includes over 30 courses that present best practices on Nuance speech products and processes.

We've bundled courses into packages that zero in on specific skill sets or job roles. Packages are discounted over price-per-class and, once complete, allow a 10% discount on additional elective courses.

Speech Fundamentals Package

Speech Fundamentals courses present the basic knowledge and fundamental concepts that should be familiar to anyone working on a team, or making decisions about speech applications.

  • Introduction to Speech Recognition
  • Fundamentals of Voice User Interface Design

Voice User Interface Design Package

Our VUI Design package helps team members achieve proficiency in VUI design concepts while gaining a designer's 'mindset' that will help them address design problems down the road, even as the industry continues to grow and change.

  • Introduction to Speech Recognition
  • Fundamentals of VUI Design
  • Voice User Interface Design (VUI) - Intensive (Advanced VUI Design, Optimizing the Caller Experience)
  • Managing Successful Speech Projects
  • Tuning OSR Speech Applications with OpenSpeech Insight OR
  • Tuning Nuance 8.5 Speech Applications

OpenSpeech Recognizer Development Package

The OSR Development package offers grammar developers important experience and best practices for building grammars that maximize the efficiency and recognition accuracy for OSR-based speech applications.

  • Introduction to Speech Recognition
  • Fundamentals of VUI Design
  • Grammar Fundamentals for OpenSpeech Recognizer (OSR)
  • OpenSpeech Recognizer (OSR) Development - Intensive (OSR for Developers, Advanced Grammars for OSR, Tuning Overview)
  • SpeakFreely™ Routing Grammars for OpenSpeech Recognizer (OSR)
  • Tuning OSR Speech Applications with OpenSpeech Insight
  • OpenSpeech DialogModules for Developers

HumanTouch™ Development Package

The HumanTouch package introduces the OSD framework to develop HumanTouch™ applications with OSR, and extends instruction to include key tools available for building HumanTouch applications.

  • Introduction to Speech Recognition
  • Fundamentals of VUI Design
  • Grammar Fundamentals for OpenSpeech Recognizer (OSR)
  • OpenSpeech Recognizer (OSR) for Developers
  • Advanced Grammars for OpenSpeech Recognizer (OSR)
  • V-Builder Development for OpenSpeech Recognizer (OSR)
  • Robust-Parsing Grammar Development
  • Tuning OSR Speech Applications with OpenSpeech Insight

RealSpeak Text-to-Speech Package

The RealSpeak package introduces strategies for optimizing and fine-tuning text-to-speech playback.

  • Optimizing RealSpeak Text-to-Speech Playback
  • PromptSculptor: Tuning your Text-to-Speech

Project Management Package

Managing a speech project presents unique challenges, and this package helps managers new to speech plan for the important milestones and deliverables through the project lifecycle.

  • Introduction to Speech Recognition
  • Fundamentals of VUI Design
  • Managing Successful Speech Projects

Nuance Core Products Installation and Maintenance Package

Learn to install and maintain Nuance core products in the call center.

  • Introduction to Speech Recognition
  • Fundamentals of VUI Design
  • Managing the SpeechWorks MediaServer with OSR and RealSpeak

Nuance Voice Platform Development Package

The NVP Development package offers NVP developers important experience and best practices maximizing the efficiency and recognition accuracy of NVP-based speech applications.

  • Introduction to Speech Recognition
  • Fundamentals of VUI Design
  • Nuance Voice Platform Fundamentals
  • Developing Nuance 8.5 GSL Grammars
  • Rapid Speech Application Development with the NAE
  • Tuning Nuance 8.5 Speech Applications

Nuance Voice Platform Installation and Maintenance Package

Learn to install and maintain Nuance Voice Platform in the call center.

  • Introduction to Speech Recognition
  • Fundamentals of VUI Design
  • Nuance Voice Platform Fundamentals
  • Managing and Administering the Nuance Voice Platform (NVP)