The Dragon SDK support team works hard to ensure you receive exceptional post go-live care. Contact us via one of the support channels identified here. Note that support in North America (N.A.) and Europe (EMEA) differ (see below).
Registered users can log into the iSupport site. You can find answers to your product questions as well as open and view technical support requests with iSupport.
iSupport LoginDragon SDK Customer Support (N.A.)
Call 1-800-833-7776
Technical support from the Nuance Healthcare Solutions Support Center is provided for Dragon SDK customers who have a valid maintenance service agreement. An Authorized Contact (registration required) should submit an online Service Request from our iSupport web page. Telephone Support is for emergency assistance (24x7) and follow-up or escalation of existing Service Requests created through our web-based iSupport page. Remote access through the Internet to the customer computer requiring support may be required.
Dragon SDK Partner Support (N.A.)
Call 1-877-533-5494
Technical support from the Nuance Healthcare Solutions Support Center is provided only for certified Dragon SDK partners / VARs. An Authorized Contact (registration required) should submit an online Service Request from our iSupport web page. Telephone Support is for emergency assistance (24x7) and follow-up or escalation of existing Service Requests created through our web-based iSupport page. Remote access through the Internet to the customer computer requiring support may be required.
