The Dragon NaturallySpeaking Medical support team works hard to ensure you receive exceptional post go-live care. Contact us via one of the support channels identified here. Note that support in North America (N.A.) and Europe (EMEA) differ (see below).
Registered users can log into the iSupport site. You can find answers to your product questions as well as open and view technical support requests with iSupport.iSupport Login
Users and partners in North America can self-register. Here
Partners in EMEA must request a user ID and password. Here
Downloads for PowerMic microphones. Here
Dragon NaturallySpeaking Medical Customer Support (N.A.)
Technical support from the Nuance Healthcare Solutions Support Center is provided for Dragon NaturallySpeaking Medical customers who have a valid maintenance service agreement. An Authorized Contact (registration required) should submit an online Service Request from our iSupport web page. Telephone Support is for emergency assistance (24x7) and follow-up or escalation of existing Service Requests created through our web-based iSupport page. Remote access through the Internet to the customer computer requiring support may be required.
Dragon NaturallySpeaking Customer Support (N.A.)
Technical Support for single license sales without a maintenance service agreement please refer to the following page: