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| Overview |
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Nuance’s telco-grade Voicemail to Text service delivers high-quality readable messages in minutes, giving you quick access to accurate transcriptions of your voicemail messages. Your entire voicemail message is transcribed and delivered directly to your mobile device. Users don’t have to worry about writing down or losing information while on-the-go. Messages can be saved, indexed in an archive and retrieved anytime, anywhere.
Nuance has revolutionized voicemail to text through high levels of automation. Nuance can deliver the world’s most accurate solution for turning speech into text with Dragon NaturallySpeaking, the world’s leading proprietary speech recognition engine, backed by 400 patents worldwide and proven by millions of users over 10 years. Nuance’s own state-of-the-art speech technology is supported by 3,000 in-house transcriptionists, hosted in a Nuance-owned facility with "five nines" (99.999%) uptime and reliability.
While the early, direct to consumer model of voicemail to text services was needed for a proof-of-concept, Nuance is changing the model to bring speech-enabled services to the mobile consumer through carriers. Nuance hosts the Voicemail to Text for service providers, integrating it with any standard voicemail system. Callers simply leave a message on a voicemail system that’s Nuance-enabled, and the message is transcribed to text and sent back to the voicemail platform, which delivers it to users through different messaging mediums such as email or SMS.
Please consult your carrier for Nuance-powered Voicemail to text services.
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