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Principal Software Engineer (cloud)

Job ID: 1-56506
Location: Burlington, Massachusetts

Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries. 


Check out our team Life at Nuance!


Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

The Principal Software Engineer/ Architect with Azure experience will lead a team of developers, create new speech recognition applications for dictation and transcription products. The candidate will have experience with Service Oriented Architecture and substantial knowledge of cloud computing (Azure, AWS) including deployment and monitoring. Hands-on development of new services and clients combined with evaluating and introducing new technology to the team will be the primary focus of the job. The successful candidate will explore the expansive AI and Speech technology of Nuance and create world-class solutions that take obstacles out of the way so customers can focus on what matters.


Principal duties and responsibilities:


  • Create highly availability, high scale cloud service software served by REST APIs for mobile and browser usage
  • Build out automated monitoring to ensure high availability of speech application services
  • Design and develop web applications hosted in Azure
  • Collaborate with Nuance Research Scientists to bring AI and ASR technology to market in industry-leading products
  • Coordinate deployments with dedicated DevOps teams for efficient product rollout
  • Provide technical leadership and mentoring to team members locally and off-shore



Education: BS in computer science or related discipline; MS preferred

Minimum years of work experience: 10



Required skills:

- Extensive experience designing, developing, deploying, and monitoring products in the Cloud (Azure, AWS or GCP)
- Experience creating high availability, high scale cloud service architectures served by REST APIs for mobile and browser usage.

- 5+ years of Enterprise server development across all phases of S-SDLC

- Extensive experience with C#, .NET Core, and ASP.NET
- Leadership role in driving all phases of product development
- Experience coordinating deployments with dedicated SRE teams for efficient product rollout (Azure preferred)
- Experience with SQL Server or equivalent
- Secure Software Development Methodologies, especially in-depth knowledge of OWASP vulnerabilities
- Strong drive to modernize and improve engineering efficiency and reduce deployment times.
- Experience working with distributed teams (locally and off-shore) to provide technical guidance and leadership.

Preferred skills:
- Familiarity with mobile development platforms (Android or iOS)
- Familiarity with Application Insights
- Defining and implementing CI/CD pipelines
- Docker, Kubernetes, and other container technologies
- Microservice design patterns
- Knowledge of Agile SCRUM, Git and Atlassian Toolset
- Scripting skills with Python, Perl or similar


Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy.  If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.


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