Real-Time Analytics for Better Customer Experiences and More Loyal Customers
The proliferation of channels coupled with the expectation for real-time communication requires contact centers to deliver personalized, effortless customer experiences. Analytics is a key ingredient to enabling those while balancing organizational and agent efficiency. To help you harness the power of analytics, register for this Jan. 30 webinar hosted by destinationCRM for Nuance insights into how organizations around the globe are leveraging analytics and the benefits they’re seeing.
Start: 2019.01.30-14:00:00 EST
End: 2019.01.30-15:00:00 EST
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