We provide the tools, templates, best practices, and everything else needed to prepare for a smooth and successful implementation. This includes on-site and off-site guidance and discussion to customize your program, as well as hands-on assistance with testing and interviewing as you hire your Clinical documentation improvement team.
Our physicians, nurses, and coders work directly with yours to ensure an effective skills transfer. We provide clinically relevant examples and on-the-floor clinical rotations where our experienced professional staff model the Nuance CDI process. We educate all relevant team members on the use of our Nuance CDI software and tools.
Customized physician education
Using clinically relevant examples in the hospital and in your doctors' offices, we clearly demonstrate to your physicians how each of them can personally benefit from learning and practicing Nuance CDI. Our physicians and Part B experts also provide tailored education for large and small groups.
Advanced documentation education
We work closely with your hospital's Clinical Documentation Specialists and HIM Coders to educate them on our 720+ documentation strategies. This involves a combination of formal classroom education and hands-on training. We demonstrate the outstanding results of Nuance CDI through multiple clinical rotations, giving your team a solid understanding of how clinical documentation improvement leads to improved CMI.
Nuance CDI software and tools
We provide state-of-the-art tools and technology, to leverage your team's clinical intuition and support proper documentation. Developed by practitioners, our software is continually updated with the latest documentation strategies and Coding Clinic guidelines. It enables your team to concurrently capture quality core measures and appropriate levels of severity, and enables real-time tracking against best-in-class benchmarks. We also provide other tools, templates, manuals, and pocket guides customized by specialty and roles as needed.
We maintain constant, close monitoring to ensure that the program is being implemented successfully and is delivering results according to plan. This helps to keep everyone on the same page and avoids surprises along the way.