Support

PaperPort - South Africa

Enterprise, Professional, Standard
 

Log into the Nuance Customer Service & Support Portal for the following:

  • Create and Manage your Nuance Account
  • Submit and update Service & Support questions
  • Register Nuance Desktop products
  • View registered products and serial numbers
  • Subscribe to Nuance updates and promotions
 

Top 5 frequently asked questions

 

 

Search the entire Knowledgebase for more articles, including user guides and product information.

 

Support Login

Access your product support portal.

Customer Login      Contract Login
 
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Product registration

Online registration takes only a moment and gives you several advantages.  Here

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Product activation

A simple, anonymous, secure process to ensure you received fully-functional software.  Here

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Downloads

Software updates, drivers, service packs and patches.   Here

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Hardware compatibility

Check here for the latest list of devices that have been certified to work with your Nuance product.   Here

 
 

Technical Support

+27 (0) 27213007655

For help configuring or problems encountered using your Nuance Desktop Product, call to speak with a Technical Support advisor. Account creation and product registration are required for Technical Support.

Speed up support calls by creating an account and registering your product before calling.

Monday-Friday, 9:00 to 17:00 (SAST)

Policy and Rates
 

Customer Service

+27 (0) 27213007655

For help with Product/Sales Inquires, Activation, Licensing, Registration and Returns, call to speak with a Customer Service advisor. For all Technical Issues, contact Technical Support.

Speed up support calls by creating an account and registering your product before calling.

Monday-Friday, 9:00 to 17:00 (SAST)

Details on Sales and Returns and Refunds
 

Need international support? Select your country from the following list or select your country's Nuance site from the country list at the top of the page.