Accurate, timely transcriptions are critical for your clinical documentation. Outsourcing to Nuance Transcription Services will improve the flow of patient narratives through your organisation. We’re committed to improving quality, minimising turnaround time, and reducing costs. Most importantly, outsourcing to us will free up your department to focus on other priorities.
Before we transcribe a single word, we assign a dedicated team to your organisation. We get to know your clinicians and how you operate. That way, we can adapt our service to fit your unique workflow and address any challenge—like a sudden change in workflow or an upswing in clinical correspondence.
Because your dictations are processed through our industry-leading speech recognition software, we’re able to minimise human error and shorten turnaround time from days to hours. Our skilled medical transcriptionists (MTs) review and edit for accuracy. And to triple check, we use an independently audited Quality Assurance (QA) process to view more than two billion lines each year.
You understandably place a great deal of trust in us and we are dedicated to earning it. Our focus is to build customer confidence in the integrity of our solutions, whether it be a HITRUST-certified environment, solutions with service level guarantees, or product features, processes and procedures that help meet GDPR requirements.
Our team of certified, trained security professionals work hard to continuously enhance our security infrastructure and posture. We have made significant technology investments across network, product, physical and IT security, including a Security Operations Center that continuously monitors, analyses and rapidly responds to potential online threats.
Nuance employs more than 12,000 MTs—the largest medical transcription organisation in the world
5 billion + lines of medical data transcribed annually
60% + of healthcare facilities worldwide use Nuance Transcription Solutions