Advanced clinical correspondence platform
Nuance Dragon Medical Workflow Manager is a clinical workflow solution that manages all steps in the clinical documentation process from creation to distribution, enabling healthcare organisations to reduce letter backlogs, boost workflows’ efficiency and improve the quality of patient documentation.
Benefits
Streamline clinical documentation
Deliver more complete patient stories
Use your voice to document information faster and deliver more accurate, consolidated clinical documentation across the Trust and complete patient records at the point of care.
Flexible and clinician-friendly workflows
Boost clinical correspondence processes with flexible, intuitive tools for clinicians to dictate, review, edit and electronically sign documents, and use intelligent automation to streamline workflow processes.
Optimise your EPR and reduce errors
Provide a more efficient way for clinicians to document patient encounters, while integrating data and documentation with your EPR or clinical information system—reducing data duplication and errors, improving patient safety and optimising your current investments.
Better documentation creation from start to finish
Provide a robust, advanced clinical correspondence platform, cloud-based, UK GDPR compliant that supports timely and effective creation of clinic letters, avoiding unnecessary delays in the Transfer of Care process. It is available whenever and wherever healthcare professionals need to capture clinical data. Dragon Medical Workflow Manager can handle all steps in the documentation process—from creation to distribution, and every step in between.
Features
Capture clinical documents faster and route information to the point of care.
Dragon Medical Workflow Manager manages all aspects of clinical documentation processes, and its robust feature set enables clinicians and clinical support staff to have all the information they need at their fingertips to quickly create and automatically distribute patient reports and letters. This means that clinicians can spend less time and effort producing, chasing up and sending critical documentation. Because documentation is produced and managed faster and more efficiently, healthcare teams can spend more time with patients and less time in front of a computer.
Complete documentation creation
Streamline the way documentation is created, managed and distributed, while improving patient care. Dragon Medical Workflow Manager delivers a tightly integrated system that enables clinicians and support staff to work together more efficiently to tackle document creation, management and distribution. Letters, reports and other documents are produced faster, and teams are more efficient through flexible document creation and distribution practices.
Voice-enabled document creation
Clinicians can use Dragon Medical Workflow Manager to dictate letters and patient reports with a microphone, digital recorder or mobile device. Clinicians can also utilise Nuance’s AI‑based speech recognition functionality to further enhance the documentation process and reduce the need for transcription, allowing clinicians to quickly and accurately create and electronically sign documents for immediate distribution.
Integrated patient data management
Dragon Medical Workflow Manager has the ability to integrate with multiple EPRs and other HISs, allowing key patient and clinician information to be introduced into the reporting workflow. This enables a single point of data entry, unifying document management and allowing clinicians to have all necessary information available to them at the point of care. Dragon Medical Workflow Manager’s Patient History feature also provides clinicians fast and easy access to previous documents, with just one click.
Manage productivity and staff usage
Dragon Medical Workflow Manager’s Reporting tool provides an effective solution for healthcare organisations to collect, track, analyse and report on their clinical documentation processes. Evaluate who is using the system well, who is not and whether your documentation processes are working effectively. Enable your organisation to quickly take corrective measures to address performance issues and improve employee usage, when needed.
Automate document distribution
Documents can be shared in real-time to clinical staff, typists, patients and other information management systems through integrations with EPRs or other clinical information systems, our secure outsourcing module and automatic distribution via automatic print. By automating distribution, healthcare service responsiveness is enhanced, and patient safety is improved.
Secure patient data, with a full audit trail
With Dragon Medical Workflow Manager, all data files are encrypted and securely transferred via HTTPS transmission. Healthcare organisations can meet and maintain compliance with tracking features and accessible audit trails that automatically record when, who and what changes have been made within the system.
Dragon Medical Workflow Manager mobile app
Mobile documentation at the point of care
The Dragon Medical Workflow Manager mobile app provides clinicians and other healthcare professionals with powerful and flexible features that accelerate the capture and communication of clinical documentation.
The app works in conjunction with the Nuance Dragon Medical Workflow Manager platform, which administers document creation, distribution and management.
The app allows clinicians to record dictations, access and report on patient appointments, securely transfer information, and review and manage documents—all while using a smartphone or tablet device.