Telco and Service Providers Solution


When customers can access their accounts via automated self-serve systems, they get the information they need quickly and you save on staffing.

Contact Care Centre Solutions for Telco and Service Providers Enterprise NUCC850 Telco

Nuance provides tailored, phone-based customer service solutions that are helping leading telecommunication companies and service providers to deliver great service experiences that serve
to differentiate their businesses in the midst of heightened emphasis on customer retention, deriving more revenue and pressure to reduce costs and improve profitability.

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More About Our Contact Centre Solutions

Multimodal Messaging, Dictation and Search Solutions mobile telco service providers thumb

Nuance’s patented speech and text input applications enable faster, easier navigation, messaging and searching across a wide array of device platforms. These multimodal solutions are easily customisable to enhance device utility and team productivity. Nuance’s expertise in language development, speech science and UI design may be leveraged to create Industry/Business-specific text input language databases, speech grammar models, text keyword search files and user interfaces that best meet your unique needs.

Nuance Mobile Applications

Voice to Text Services


We dramatically improve the customer experience in voicemail, missed call services and a variety of peer-to-peer messaging categories.

  • Worldwide, Nuance voice to text conversion technologies help some of the highest performing Carrier and Unified Messaging companies to deliver services that are proven to increase revenue and reduce churn, through greater call completion rates and very high satisfaction on services their customers find indispensable.
  • The highest quality available, in both 100% automated and hybrid solutions
  • Eight languages, including Language Detection for multi-language solutions
  • The world’s largest speech research organisation

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