Patient Expectation in Healthcare - FREE eBook | Nuance

Medicine is part science. Part art.

The relationship between physicians and patients is at the core of healing. This begins with hearing and understanding. Let’s reimagine healthcare—where physicians can get back to the patient.

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The physician experience

Doctors are frustrated with the burden of documentation and how it cuts into patient care. Hope is on the horizon with technology that keeps up.

The patient experience

What matters most to patients when it comes to their interactions with physicians and what do they value in their overall healthcare experience?

Safeguarding the Art of Medicine

Navigating the shifting tides in healthcare while giving physician and patients what they need most. Read their perspectives, suggestions and points of view.

View the infographic to see how next-generation workflows allow physicians to spend less time on documentation and more time with patients.

The physician experience

Doctors on the move need technology that keeps up

Doctors have to be more places than ever. Yet, documentation keeps them in front of a computer for 43% of the day. No wonder 88% are stressed out.

View the infographic
The patient experience

Patient expectations in a digital world

Nuance commissioned a survey of more than 3,000 people across the U.S., UK, and Germany to discover what matters in the patient experience. The average office visit lasts 12 minutes and not all patient-physician interactions have the same meaningful impact. Find out how patients feel about doctors, technology, engagement, and the healthcare experience.

In this issue
  • The Pain Scale for the patient experience
  • The doctor has no time to see you now
  • Three things doctors can't ignore with patients
  • Opinions on tech in the hands of doctors
eBook: Healthcare from the patient perspective

Harsh healthcare realities

Perspectives from both sides of the exam table

The patient experience

89%

have a good relationship
with their physician

40%

feel rushed during office visit

58%

believe use of technology leads
to better care

95%

are honest with their physician

The physician reality

80%

find patient relationships the most satisfying part of their job

35%

feel rushed during an office visit

36%

feel EHRs interfere with face-to-face communication with patients

96%

believe their patients respect them

Safeguarding the Art of Medicine

The misunderstood patient: doctors & their checkboxes


A technologist’s view on why clinical documentation created through clicks and checkboxes has compromised the patient story.

The truth about doctors, tech and the battle for time


Physicians and tech design. The future of apps and communications outside the EHR powered by voice.

How Millennials Shop for Healthcare


To be successful, providers need to know what patients want and expect from their healthcare experience.

40 Books from Reid Coleman


One busy doctor produced enough EMR documents to equal 40, 400-page books a year. Help is needed.

Will there be a Rotten Tomatoes for healthcare


How the consumer trend of product ratings and reviews is changing how patients select doctors and hospitals.

The Art of Medicine video


A technologist’s view on why clinical documentation created through clicks and checkboxes has compromised the patient story.

People need to be heard

Improve the Healthcare Experience

Learn what patients and physicians want and discover tools that deliver on their expectations.

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