Standard, Professional

Support for PaperPort

Search Nuance Knowledgebase:
PaperPort Anywhere Unavailable

Click here for the latest status and updated information on the PaperPort Anywhere Cloud Service. Here

Track Online Orders
Track Your Online Order

Get your shipping tracking number or view your order/shipping status. Here

Hardware compatibility
Hardware compatibility

Check here for the latest list of certified devices to work with your Nuance product. Here

Top 5 frequently asked questions


Contact Support

Telephone Support

Customer Service & Technical Support
Monday–Friday, 9am to 5pm (Sydney time)
0800 523 585

Details about Sales and Returns and Refunds

Policy and Rates


Online Support

Access our customer portal now.

Customer Login

Forgotten your username or password?
Create a New Account.

Business to Business Customers

Customers and Partners who have a business to business relationship with Nuance, including Maintenance & Support Contracts, Reseller or Distribution Agreements. Please create or access your account via one the following sites to ensure proper handling of support entitlement:

Nuance Network Enterprise Support

Need international support? Select your country from the following list or select your country's Nuance site from the country list at the top of the page.