PaperPort | Nuance Newzealand


Standard, Professional

Support for PaperPort

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PaperPort Anywhere Unavailable

Click here for the latest status and updated information on the PaperPort Anywhere Cloud Service. Here

Track Online Orders
Track Your Online Order

Get your shipping tracking number or view your order/shipping status. Here


Additional tricks, usage and troubleshooting tips provided within the PaperPort user community. Here

Hardware compatibility
Hardware compatibility

Check here for the latest list of certified devices to work with your Nuance product. Here

Top 5 frequently asked questions


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Telephone Support

Customer Service
0800 446 731
For help with Product/Sales Enquires, Activation, Licensing, Registration and Returns.

Details about Sales and Returns and Refunds

Technical Support
0800 523 585
For help with configuration or problems encountered using your Nuance Desktop Product.

Policy and Rates


Online Support

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Business to Business Customers

Customers and Partners who have a business to business relationship with Nuance, including Maintenance & Support Contracts, Reseller or Distribution Agreements. Please create or access your account via one the following sites to ensure proper handling of support entitlement:

Nuance Network Enterprise Support

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   New Zealand
  • Nuance Document Imaging service and support
  • PaperPort