Patient Expectation in Healthcare - FREE eBook | Nuance

Medicine is part science. Part art.

The relationship between physicians and patients is at the core of healing. This begins with hearing and understanding. Let’s reimagine healthcare—where physicians can get back to the patient.

View the infographic to see how next-generation workflows allow physicians to spend less time on documentation and more time with patients.

The physician experience

Doctors on the move need technology that keeps up

Doctors have to be more places than ever. Yet, documentation keeps them in front of a computer for 43% of the day. No wonder 88% are stressed out.

The patient experience

Patient expectations in a digital world

Nuance commissioned a survey of more than 3,000 people across the U.S., UK, and Germany to discover what matters in the patient experience. The average office visit lasts 12 minutes and not all patient-physician interactions have the same meaningful impact. Find out how patients feel about doctors, technology, engagement, and the healthcare experience.

Harsh healthcare realities

Perspectives from both sides of the exam table

The patient experience


have a good relationship
with their physician


feel rushed during office visit


believe use of technology leads
to better care


are honest with their physician

The physician reality


find patient relationships the most satisfying part of their job


feel rushed during an office visit


feel EHRs interfere with face-to-face communication with patients


believe their patients respect them

Safeguarding the Art of Medicine

People need to be heard

Improve the Healthcare Experience

Learn what patients and physicians want and discover tools that deliver on their expectations.

What's Hot

Let’s start a discussion around technology and medicine. Together we can create a better healthcare system.