Amplifying Human Intelligence

Amplifying human intelligence in healthcare

For technology to assist clinicians, it needs to save time—not demand more. So we’ve optimized the clinical documentation process with next‑generation services and solutions that use artificial intelligence (AI) and machine learning. Every year our clinical documentation solutions help produce 300 million patient stories—and 500,000+ critical test results. Our long history of innovation, clinical expertise, and deep partnerships with EHR and HIT leaders helps care teams focus their talent and time on what matters most: the patient.

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Innovation in everything we do

Over the years, Nuance has brought some of healthcare’s most important technology innovations to life including cloud‑based speech recognition, context‑aware computer‑assisted physician documentation (CAPD), and virtual assistants. Today we’re ushering in a new era of innovation, bolstering human intelligence to produce near‑flawless documentation at the point of care.

The first word in speech and language technology

In a field as human-centric as healthcare, any technology must enrich the real, day-to-day challenges of patient care. Nuance artificial intelligence technology is designed for the documentation requirements and workflow dynamics of today’s healthcare environment.

  • The industry’s most comprehensive ontology rules for machine learning
  • 25 years of CDI experience and over 750 proven clinical strategies
  • Five billion lines of medical documentation transcribed annually
  • 309 million patient stories documented and communicated annually

A new generation of clinical documentation technologies and services

Quality & compliance

Quality scores for hospitals that use Nuance are more than three times national quality benchmarks.

That’s because Nuance solutions support high quality documentation across the value chain to help organizations reduce retrospective queries allowing organizations to:

  • Capture up to 20 percent more relevant clinical content
  • Improve radiology compliance from 45 to 95 percent
  • Achieve 95 to 100 percent compliance for core measures
Financial integrity

By delivering higher-quality documentation, Nuance helps providers earn $1 billion in appropriate reimbursement each year. Our solutions deliver:

  • Guaranteed CMI improvement between 4 and 8 percent
  • Up to 90 percent clinician clarification agreement rate
  • Up to a $935 increase per traditional Medicare admission
  • $1,200 average revenue improvement per clarified admission using real-time CAPD embedded in the EHR

Amplifying human intelligence in healthcare

Technology should assist the clinician. Not the other way around. So we’re creating ways to amplify human intelligence—and free clinicians to focus on what matters most: the patient.

Our partnerships set us apart

Deep partnerships and integrations with EHR and IT leaders’ solutions ensure our ability to deliver a seamless clinician experience across the healthcare ecosystem.

  • Embedded in over 130+ web, mobile, and desktop applications
  • Integrated with all major EHR platforms
  • Collaborative roadmaps and joint development projects
  • A developer network of more than 1,000 HIT experts from EHRs, RIS/PACS, workflow providers, health systems, and consultant firms

And because solutions for healthcare need to be secure, Nuance solutions are paired with the secure Microsoft Azure hosting infrastructure to deliver a 99.95% cloud speech uptime guarantee on industry- leading cloud platform with Health Information Trust Alliance (HITRUST) CSF certification.

EHR partnerships
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Enough about us. Let’s talk about how you can improve satisfaction, financial integrity, quality, compliance and patient care.