Automatically document care with Dragon Ambient eXperience
Improve clinician satisfaction, patient experiences, operational efficiencies, and financial outcomes with Dragon Ambient eXperience (DAX), an AI‑powered ambient clinical intelligence solution that automatically documents patient encounters accurately and efficiently at the point of care.
Your clinical documentation copilot
Serving as an AI assistant for automated clinical documentation, DAX Copilot enables physicians to do more with less and turn their words into a powerful productivity tool. Amplified by the unmatched power and scale of the Microsoft Cloud for Healthcare, it combines Nuance’s proven conversational and ambient AI with the newest and most capable generative AI.

Nuance DAX ranks #1 for improving clinician experience
Industry‑leading ambient clinical intelligence solution featured in the 2022 KLAS Emerging Solutions Top 20 Report.

Nuance DAX awarded Silver for Healthcare Technology
2022 Stevie Award cites Nuance’s ability to provide a complete solution and DAX’s impact as incredible.

Nuance DAX receives an “A” in overall customer satisfaction
KLAS Spotlight validates DAX’s ability to ease clinical documentation burden and strengthen patient‑physician relationship.
Unmatched outcomes
The positive impact on care delivery
7 min
saved per encounter, reducing documentation time by 50%
70%
reduction in feelings of burnout and fatigue
3 of 4
physicians state DAX improves documentation quality
85%
of patients say their physician is more personable and conversational
ROI resources
Evaluating the ROI of DAX
Boost efficiency, reduce costs, and eliminate documentation burden.

See how University of Michigan Health‑West improved clinician wellbeing with DAX
Learn how University of Michigan Health‑West (UMHW) increased throughput, wRVUs, and realized significant ROI with DAX. Advisory Board conducted a study of DAX at UMHW that revealed clinicians using DAX saw an additional 12 patients per month and increased their wRVUs by 20 per month. The revenue generated from the additional visits covered the cost with an additional 80% ROI.

Calculate your increased throughput potential with DAX
The time-savings of DAX improves workflow efficiency. Some healthcare organizations use the time-savings to increase throughput, others give it back to clinicians while others do both. Find out how the time-savings of DAX will impact your organization with the DAX throughput calculator.

See how WellSpan Health expands access to care with DAX
WellSpan Health and Nuance collaborated on a study to evaluate the impact of DAX on healthcare. See how DAX drove increases in access to care fueled by additional throughput, reductions in clinician burnout and cognitive load and improvements in the patient experience.
The many benefits of DAX
DAX positively impacts the healthcare experience—from the waiting room, the exam room and after clinic.
Clinicians are freed from the medical documentation burden:
- Appointments run on time
- Clinicians can focus on patients while the full patient story is captured automatically
- Clinicians have free time after clinic to spend time however they choose
DAX is a proven AI‑powered, voice‑enabled, Ambient Clinical Intelligence (ACI) solution
DAX automatically documents patient encounters accurately and efficiently at the point of care. Exceeding the capabilities of a virtual or on‑site scribe, DAX scales across your organization affordably to deliver better healthcare experiences for clinicians and patients.
Captures a multi‑party conversation ambiently
Clinicians engage in natural conversation with patients and other family members while the mobile app securely captures the conversation at the point of care, allowing clinicians to connect with patients rather than screens.
Creates clinical documentation automatically
Converts encounter conversations into comprehensive specialty‑specific clinical documentation summaries, and delivers the summary into the application and the Dragon Medical One desktop in seconds for clinician review and editing.
Produces high‑quality documentation
Uses the latest AI technologies and is trained on over 10M encounters to produce accurate documentation efficiently and consistently.
Works seamlessly with electronic health records
Used in conjunction with Dragon Medical One which integrates with over 200 EHRs, streamlining implementation.
Customizable templates
Clinicians can customize and personalize note templates with Dragon Medical One and functionality in the EHR to ensure consistency and a streamlined workflow tailored to individual needs
Scales across healthcare organizations
Use for telehealth and office settings in ambulatory specialties, urgent care and primary care to scale more efficiently within your healthcare organization.
Download the DAX data sheet to learn more(pdf. Open a new window).
Experience better healthcare.
Discover how generative AI‑infused healthcare experiences are transforming healthcare for clinicians, patients and healthcare organizations.
Register for a livestream sessionOur AI approach sets us apart
Combining proven AI and Large Language Models (LLMs) backed by Microsoft’s scale, strength, and security, our award‑winning AI is built on a rich clinical data set anchored in more than 1B+ minutes of medical dictation annually and 10M+ ambient encounters. As part of the Microsoft Cloud for Healthcare, DAX is delivered through a trusted infrastructure and global platform, guided by an established responsible AI framework and core set of principles.

Video case studies

Improving satisfaction and RVU to encounter ratios (Play a video)
Valley View Hospital is keeping physicians happy and increasing RVU to encounter ratios with DAX Copilot.

Better work‑life balance, improved efficiencies, and access to care (Play a video)
DAX Copilot is saving Dr. Michelle Green time at M. Fairview Health. That time savings is making her personal life easy; it's enabling her to focus on patients, get other things done, and see more patients without feeling burdened.

More engaging encounters with less distraction (Play a video)
At the University of Michigan Health‑West, providers and patients report more engaging encounters with less distraction from administrative tasks using Nuance DAX.

Efficiencies enable scribe reallocation and a better patient experience (Play a video)
Kristy Gleaton, Director of Operations at Thomas Eye Group, shares how DAX is improving efficiencies and the patient experience enabling them to reallocate scribes.
Featured resources

Revolutionizing the patient‑physician healthcare experience
Learn how innovative technology will shape 21st‑century healthcare and why organizations need to embrace these solutions to help physicians’ enhance patient care, improve physician satisfaction and increase operational efficiencies.

Improving financial performance with the Nuance Dragon Ambient eXperience
Discover how to take control of financial outcomes with ambient clinical intelligence.
Resources
Blogs
- Wellspan Health expands access to care with Nuance DAX(Open a new window)
- Boost clinician satisfaction and reduce burnout in neurology(Open a new window)
- How OrthoIndy uses ambient clinical intelligence to boost efficiency and reduce costs(Open a new window)
- Ambient clinical intelligence (ACI) – what it is and why you need it(Open a new window)
- View all ACI blog articles(Open a new window)
Infographics
- Clinicians agree that AI-powered technologies improve their ability to provide quality care(Open a new window)
- Offsetting the looming physician shortage(Open a new window)
- Boost satisfaction and reduce physician burnout in Neurology(pdf. Open a new window)
- Sub‑optimal patient‑physician experiences negatively impact everyone(pdf. Open a new window)
Press releases
- Nuance Announces the General Availability of Dragon Ambient eXperience Copilot to Further Improve Healthcare Experiences, Outcomes, and Efficiency(Open a new window)
- Nuance and Cerner Working to Improve Clinician and Patient Experiences(Open a new window)
- University of Michigan Health-West Expands Adoption of the Nuance Dragon Ambient eXperience to Enhance Patient Care and Physician Satisfaction(Open a new window)
- SCL Health Enhances Patient-Provider Experiences and Maximizes EHR Value with Nuance Dragon Ambient eXperience(Open a new window)
- View all press releases(Open a new window)
Articles
- Using AI to Address the Burden of Documentation(pdf. Open a new window)
- For physicians, burnout is at an all-time high. The right tools could help.(Open a new window)
- How Voice Tech Will Change Healthcare Delivery(pdf. Open a new window)
- The Promise of AI(pdf. Open a new window)
- HIStalk Interviews Hal Baker, MD, SVP/CDO/CIO, WellSpan Health(Open a new window)