These are challenging times that are affecting all of us in profound ways as we each learn how to live and work within a new reality. We are aware of the significant challenges for many of our customers, especially those in healthcare who are quite literally on the front lines of the worldwide effort to care for people in need. We extend our deepest gratitude to them and our well-wishes to all impacted by the virus.
We understand that our customers operate in the most critical industries and exceptional, uninterrupted service is vital. We have robust continuity and disaster recovery capabilities in place to avoid service disruption. These measures include redundant operation centers with support personnel located across multiple regions and countries, highly redundant remote connectivity for a decentralized workforce, and an ongoing review process of suppliers’ and vendors’ business continuity plans.
To get started, please:
1. Contact your Customer Success Executive (CSE); or
2. Contact your Account Executive (AE)
If you don’t know your CSE or AE, please complete this form.