KLAS Research | Emerging Technology Spotlight | Nuance DAX 2021

Better patient‑physician relationship, all around.

Customers report that Nuance DAX boosts physician satisfaction by streamlining clinical documentation processes and that patient‑physician relationships unexpectedly improved as physicians communicated better and gained the bandwidth to focus on a more diagnostic approach.

“An unintended consequence of the product is that patients are reporting higher satisfaction because they understand what the physician is doing. Physicians must verbalize what they do more than they used to. Patients also like that they don’t have to see a physician documenting with the computer.” —CIO

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